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Google Search Appliance Helps Make Government More Efficient by Google GSA

August 03, 2010 - (Free Research) Indiana's public information portal, accessIndiana, was expensive to run and not meeting the needs of state citizens and businesses. Deploying the Google Search Appliance made administration of the portal's search engine easier and increased the quality and speed of search results. Read this case study.

(CASE STUDY)

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WEBCAST: 7 Key Components for an Effective Case Management Methodology by ASG Software Solutions

August 23, 2010 - (Free Research) During this webcast, we will review findings from a March 2010 survey of healthcare providers. We will discuss the results and lay the ground work to help you develop a case management methodology that designs in quality. We will also discuss technologies that can accommodate your evolving case management needs.

(WEBCAST)

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E-Book: An Executive’s Guide to Customer Data Analytics and Customer Intelligence: How to Get More Out of Customer Data with Analytics Technology by Infor CRM

April 15, 2010 - (Free Research) The challenge facing many organizations is exactly how to deploy analytics to unlock insight from customer data. This e-book offers an executive overview of customer data analytics and customer intelligence, with deployment advice and best practices from top performers.

(EBOOK)

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Choosing the Right Security Solution: Moving Beyond SSL to Establish Trust by VeriSign Australia

August 06, 2010 - (Free Research) This paper explores new developments in website security that online businesses should be implementing to build confidence in their sites, protect valuable brands and safeguard customers’ sensitive information, not to mention improving their bottom line.

(WHITE PAPER)

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Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution by Hewlett-Packard Company

February 22, 2010 - (Free Research) In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM.

(WHITE PAPER)

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Avoiding a Security Breach: How to Identify and Fix Critical Web Application Vulnerabilities by IBM

June 24, 2010 - (Free Research) Get the latest information on Web application security trends, learn why Web applications currently present one of your largest security risks, and better understand how to find and fix these issues within your organization.

(WEBCAST)

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Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc.

January 01, 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.

(WHITE PAPER)

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