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Browse Directory>   Business Solutions>  Sales and Marketing>  Customer Relationship Management (CRM)
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
Browse Results  1 - 17 of 17
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Application Performance Management Report (Aberdeen Group) by Shunra Software
October 2008 - (Free Research) Aberdeen surveyed 206 organizations to examine best practices for managing application performance. These findings serve as a guideline to organizations looking to improve the performance of their business critical applications.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

What you Need to Know about Launching Network Systems Management Solutions by CITTIO
September 2008 - (Free Research) This whitepaper examines the management issues of Big 4 NSM mega-suites (namely HP OpenView, IBM Tivoli, CA Unicenter and BMC Patrol) and discusses how a 21st century NSM solution can make your Operations team more productive.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Closer Look at SaaS Purchasing Behaviors and Attitudes by Citrix Online - GotoMyPC
July 2008 - (Free Research) The Software-as-a-Service (SaaS) delivery model provides end users with the full benefits of software access without the high cost and complexity of premise-based counterparts. Citrix Online recently conducted a survey on the subject of…
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Take the Fast Track to Easy CRM and ERP Integration by Cast Iron Systems
September 2008 - (Free Research) Hear two experts unveil how to increase the value of SaaS with rapid CRM and ERP integration, including a real-life success story.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Advent Portfolio Exchange Demo by Advent Software, Inc
July 2008 - (Free Research) Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.
(WHITE PAPER) GO TO WHITE PAPER

Case Study: Wind, Italy - Transforming The Business to Deliver Triple Play Services To Customers by Alcatel-Lucent
November 2008 - (Free Research) Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The 2008 in Manufacturing Benchmark Report by Infor
September 2008 - (Free Research) This report explores feedback provided by over 1200 manufactures, and aims to server as a roadmap to those in the manufacturing community that desires to reduce costs, and develop customer responsiveness through successful ERP implementations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Business Performance and Customer Loyalty in 5 Steps by Infor
September 2008 - (Free Research) Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle SOA Suite and Enterprise Portals by Oracle Corporation
November 2008 - (Free Research) This white paper examines how SOA can enhance your infrastructure to improve your ability to predict and respond to change, enhance productivity, simplify your IT environment and leverage existing investments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing the Best CRM for Your Organization by Oracle Corporation
August 2008 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Oracle leverages ITIL v3 to Help Customers Upgrade with Confidence by Oracle Corporation
April 2008 - (Free Research) Hear from Saleem Haque, Vice President of Delivery for Advanced Customer Services about how ITIL methodologies, combined with Oracle best practices and unique tools are simplifying the upgrade process for their customers.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Akamai Electronic Software Delivery: Business Benefits and Best Practices by Akamai Technologies
April 2008 - (Free Research) Akamai’s Electronic Software Delivery solution is the industry-leading delivery platform for electronic software downloads and it helps companies enjoy superior business returns on their ESD investments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by Cisco Systems, Inc.
September 2008 - (Free Research) This whitepaper educates end-users and decision makers on Software-as-a-Service (SaaS). Learn how it differs from traditional software, and what the key benefits are when deploying SaaS applications. It also looks at Total Cost of Ownership (TCO).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Roundtrip traceability: Enhancing quality in the software development lifecycle by Telelogic, An IBM Company
July 2008 - (Free Research) Roundtrip Traceability enhances quality in the software development lifecycle (SDL). This provides stakeholders and their customers with the ability to assess the impact of a change and report and monitor development to ensure continuous improvement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Demand the Best from Your On-Demand Software by Intacct
October 2008 - (Free Research) As businesses increasingly embrace software as a service (SaaS), it’s critical to understand a key differentiator among the many SaaS solutions available: best-of-breed applications versus single vendor application suites.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Life after QuickBooks: Graduating from from QuickBooks to On-demand Financial Management by Intacct
July 2008 - (Free Research) Until recently, moving from QuickBooks to a more robust system meant acquiring a costly and complex on-premise application. This paper examined how on-demand financial management solutions are responding to the escalating needs of growing companies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Real-Time Information to Improve Contact Center Performance by Genesys
May 2008 - (Free Research) From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

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