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Home Is Where The Money Is by inContact January 29, 2010 - (Free Research) Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This webcast reveals the real cost of absenteeism and provides call center management best practices that boost company growth. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Maximize Manufacturing Together: Giving You the Flexibility and Visibility to Accelerate to Business Innovation by Atos Origin February 08, 2010 - (Free Research) Read this paper to learn how the Maximize Manufacturing Together (MMT) concept can empower your enterprise by using best practice and industry specific functionality through a set of solutions, enabling them to innovate, adapt, and succeed in today’s market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Enabling the Business Governance of Data by ASG Software Solutions February 08, 2010 - (Free Research) This podcast, featuring Rob Karel of Forrester Research, discusses how enterprises are linking metadata to the formal management of business terms to achieve true enterprise governance. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Preparing for E-Discovery - The Litigator and the Information Professional Responsibilities by Hewlett-Packard Company March 06, 2009 - (Free Research) This paper reviews e-discovery scenarios where Legal and IT must be a united front; understanding both sets of requirements and responsibilities, managing the e-discovery process, and action steps for Legal and IT to ensure regulatory compliance and reduced costs and risk of e-discovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploy a Private Cloud in Less than 30 Days with Surgient Cloud Express by Surgient February 08, 2010 - (Free Research) Learn how you can deploy a successful private cloud with measurable ROI in 30 days with Surgient Cloud Express. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-Book: SOA: Technical Opportunities, Social Challenges by Progress Software February 05, 2010 - (Free Research) In this paper you will learn how SOA can directly influence the success of your business, which will result from your business’ ability to participate in these new, more dynamic, federated communities. Read on to learn how social orientation is driving both new SOA technology needs and management changes in how technology is delivered and governed. (EBOOK) VIEW ABSTRACT | GO TO

Why Records Management Is Important by Hewlett-Packard Company March 06, 2009 - (Free Research) Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2010 ERP REPORT: Part One in a Series by Panorama Consulting Group February 08, 2010 - (Free Research) Read this report which includes data on a wide variety of ERP solutions (Figure B). Included in the research sample are Tier I solutions (such as SAP, Oracle eBusiness Suite, and Microsoft Dynamics), Tier II, Tier III and industry-focused niche solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WAN Governance Executive Primer by IPANEMA TECHNOLOGIES February 05, 2010 - (Free Research) Read this paper to learn the complexity of managing WAN traffic is increasing, organizations need more capabilities for optimizing application performance than just WAN acceleration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluating The Cost of Ownership of IT Service Management Solutions: Lessons learned from real-life implementations by Hewlett-Packard Company February 08, 2010 - (Free Research) This report is based on a series of in-depth interviews conducted by Dimensional Research. The goal of this study was to evaluate real-life experiences implementing the most current versions of HP Service Manager and BMC Remedy—the leading ITSM solutions— in order to understand the differences in long-term cost of ownership. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA Best Practices and Design Patterns: Key to Successful Service Oriented Architecture Implementation by Oracle Corporation April 03, 2008 - (Free Research) There is no question that the successful implementation of Service-Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America Inc January 23, 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Knowledge: Best Practices of Successful Companies by Vivisimo, Inc. December 16, 2009 - (Free Research) Best practices of how to overcome the challenges that prevent most companies from exposing and utilizing the true value of their information will be shared. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

How to ensure data privacy compliance in the application testing environment by Compuware Corporation October 20, 2009 - (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ASG's Business Service Portfolio™ Virtualization Management by ASG Software Solutions February 08, 2010 - (Free Research) Read this paper to learn the result is a robust solution aimed at each of the three key phases of the virtualization lifecycle. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating Virtualization Adoption - Lessons From the Physical World by Hewlett-Packard Company February 18, 2010 - (Free Research) Business services with virtualized components are more complex to discover, monitor, manage, automate and troubleshoot. This webcast explores a new management technology that can help your organization overcome the monitoring challenges of virtualized business services. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

21st Century Manufacturing Excellence: Delivering Operational Agility, Business Flexibility and Measurable Business Value by Atos Origin February 08, 2010 - (Free Research) Atos Origin is one of the only IT services providers to combine a strong track record in the ERP space with extensive experience in the manufacturing industry and the technology specific to it, thereby adding real business value. Read on to learn more about how Atos Origin can ensure your company will excel in manufacturing in the 21st century. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Protection in a Hyper-V Environment by Dell, Inc. February 08, 2010 - (Free Research) This document provides information about planning your backup and restore strategies using Microsoft Hyper-V technology and the Dell PowerVault MD3000 storage array or the MD3000i storage array. Hyper-V provides the software infrastructure and management tools in Windows Server 2008 to create and manage a virtualized server computing environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company October 01, 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Populate Your CMDB in Four Steps by ASG Software Solutions February 08, 2010 - (Free Research) Read this paper to learn organizations start small, and do it right, the gains achieved with their initial CMDB population will serve as a foundation for optimal data management results in other departments and other service areas. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HIPAA and Beyond: An Update on Healthcare Security Regulations for Email by Proofpoint, Inc. August 26, 2009 - (Free Research) Healthcare regulations for IT security - such as HIPAA and the new HITECH provisions of HIPAA - are now broader than ever. This paper provides a quick overview of what you need to know about the latest security, privacy and data breach regulations for the healthcare industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures by VM6 Software October 27, 2009 - (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Resiliency for a Smarter Planet: New, Affordable Ways to Ensure IBM Power Systems Availability by Vision Solutions March 05, 2009 - (Free Research) Do you have the right technologies to compete in today's economic times? IBM's Dynamic Infrastructure™ initiative combined with Resilience 2.0 technologies from Vision Solutions deliver a secure, virtualized, energy efficient, and highly resilient IT environment for businesses of any size. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Webcast: Best Practices for Migrating SAP Applications from UNIX to Red Hat Enterprise Linux by Red Hat January 15, 2010 - (Free Research) Jointly presented by REALTECH consulting and Red Hat, this webcast will highlight the top considerations for customers looking to migrate their SAP applications to Red Hat Enterprise Linux. Topics include building the business case for migrations, top considerations while planning your migration, and more! (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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