Change and Configuration Management | Business Process Management (BPM) | Enterprise Systems Management | Telephony/ CTI/ VOIP | Network Management | Business Intelligence Solutions | Availability, Performance and Problem Management | Enterprise Resource Planning (ERP) | Unified Communications / Voice & Data Convergence | Storage Management

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CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge October 2008 - (Free Research) This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Future-Proofing the Core, the Distribution Layer, and the Wiring Closet of Enterprise Networks by D-Link June 2010 - (Free Research) With so much riding on the availability and performance of the network, businesses of all sizes need a reliable infrastructure that eliminates downtime and is highly efficient, and flexible to handle the challenges of ever-increasing bandwidth. Read this paper to learn what you should look for in a solution and how to choose the proper vendor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimization: Secrets to Network Success-- Small Changes Deliver Big Results by Alcatel-Lucent August 2010 - (Free Research) This white paper introduces the opportunity for operators to optimize the existing network to reduce costs, thereby freeing up cash flow for re-investment, to improve end-to-end QoE to reach network performance KPIs, and to do more with their existing asset base in order to improve utilization and performance to address explosive data growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IPAM: Preventing Network Downtime by BlueCat Networks August 2010 - (Free Research) This paper outlines the failsafe technologies that BlueCat Networks has incorporated into Proteus and Adonis to protect against wide variety potential failure conditions. Read this paper to find out so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing for Oracle Direct NFS by Dell, Inc. March 2009 - (Free Research) This white paper introduces IP storage technologies and the platform benefits for Oracle running on consolidated IP storage over NFS. It also reviews the features of Oracle 11g Direct NFS and summarizes the business and performance benefits observed after extensive lab testing on EMC® Celerra® network-attached storage (NAS). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge August 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Access Control Lists (ACLs) by Global Knowledge August 2009 - (Free Research) In this white paper, we'll take a look at access control lists, often referred to as access lists or ACLs (sometimes pronounced "ackels"). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Robust Infrastructure for a Distributed Multi-Site Chain by D-Link April 2010 - (Free Research) Read this paper to learn the significant benefits of deploying a single vendor solution when planning and building a network infrastructure for a distributed multi-site chain. D-Link's single-vendor solution offers the full range of products required to build a highly secure infrastructure featuring centralized management of remote operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

NetScaler vs F5: View Comparison by Citrix June 2009 - (Free Research) Tolly Performance Report: "Citrix NetScaler with nCore Outperforms F5 BIG-IP" shows you how Citrix NetScaler beat F5 in head-to-head tests - providing 3X faster Web traffic, lower latency and higher throughput. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Planning Media Resources for Your VoIP Environment by Global Knowledge January 2010 - (Free Research) Media resources are software- or hardware-based components that perform processing on two or more connected media streams. Media Resource design is an important component of overall IP Telephony implementations and care must be taken to ensure that resources are available at the right locations for maximum link efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A unified mailbox that works by Dimension Data. July 2008 - (Free Research) By integrating the latest release of Microsoft® Exchange with IP-based telephony, a new world of integrated messaging unfolds. The potential of a unified mailbox can only be deployed by using expert skills, explains Rudy Gopaul, Solutions Architect at Dimension Data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Networking and Unified Communications by CDW Corporation September 2009 - (Free Research) In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DB2 9.7: Online schema change-- Minimize planned outages when making changes to your database objects by IBM September 2010 - (Free Research) Learn about the new enhancements to DB2 9.7 that enable you to make online changes to the database schema while objects remain fully accessible during modification. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming to a Sustainable Wireless Business Model: Building optimized strategies for LTE transformation by Alcatel-Lucent August 2010 - (Free Research) With a successful migration to LTE, mobile service providers can take a leadership position in the wireless value chain. Transformation includes business transformation that capitalizes on the increasing demand for more advanced and personalized applications and services. Read this paper to find out so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Change Effectively with ERP: The Impact On 5 Key Business Functions by Infor December 2009 - (Free Research) This white paper examines the impact of using disparate systems versus an integrated ERP system on your manufacturing operations. The detailed charts on the following pages provide insight into how the inefficiencies associated with change management today can be easily and cost-effectively eliminated. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Establish a Strategic Advantage in Managing Change by IBM August 2010 - (Free Research) Join Sue Green, Market Manager for IBM Rational Systems at this webcast as she shows you a structured approach to seizing opportunity and managing change amid the fast pace world and complexity of smarter product development. (WEBCAST) GO TO WEBCAST

PBX Buying Guide: How to Choose the Right Phone System for Your Business by Fonality Inc. August 2010 - (Free Research) While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Change Management Tips for ERP Upgrades by IQMS August 2010 - (Free Research) Just like a brand-new implementation, an ERP upgrade project can bring major changes to a manufacturer’s business processes and to the daily lives of workers. Listen to this podcast and discover why an effective upgrade plan should include organizational change management as a key component. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Growing Email Archiving Dilemma: 11 Considerations To Control Your Email Environment by Mimecast August 2009 - (Free Research) According to industry analysts, email volume in organizations is growing by more than 30% annually, and the average user receives 7MB of data per day via email. In this whitepaper, we'll discuss four reasons that drive organizations to seek an archiving solution and 11 considerations for controlling your email environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Putting ProtecTIER to the test by IBM August 2010 - (Free Research) IBM worked with independent IT analysts Josh Krischer & Associates to ascertain the effectiveness of its ProtecTIER Deduplication Gateway. This white paper outlines the rigorous testing they performed and the system's outstanding results. (TEST RESULTS) VIEW ABSTRACT | GO TO

Change Management Unleashed: Introducing a New Solution for Basic Bug and Issue Tracking by IBM May 2010 - (Free Research) Organizations that embrace and manage change throughout the application lifecycle are able to create innovative products and services quickly, cheaply, and with high quality. An important part of change management is bug and issue tracking. Watch this webcast to explore the capabilities of Rational’s new Jazz-based solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Change is the Enemy of Security & Compliance: 10 Questions You Should Ask Yourself about Changes to Your Network by nCircle August 2010 - (Free Research) This document lists ten common changes in enterprise environments, all of which can chip away at your security and compliance in ways that you might not realize. Some are obvious; some are subtle; all can have a negative impact. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI MailEssentials: Server Based Anti-Spam Solution - 30 Day Free Trial! by GFI Software Ltd. May 2009 - (Free Research) The #1 server-based anti-spam solution for Exchange and SMTP servers. GFI MailEssentials uses multiple spam detection filters to capture 99% of spam, while minimizing false positives. Also adds various email management tools to your server. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

A Comprehensive Approach to Practicing ITIL Change Management by BMC Software, Inc. April 2009 - (Free Research) Mission-critical data processing relies in large part on the automated initiation, execution, management, integration, and recovery of batch-mode IT processing. Read about BMC Software's solution that integrates their batch process automation solution, BMC CONTROL M, with their CMDB solution, BMC Atrium. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing Robust Change Management by SearchSecurity.com October 2009 - (Free Research) Change management: Information security professionals have been known to cringe when they hear these words. But the change management process doesn't have to be as complicated as it might seem. (VIDEO) VIEW ABSTRACT | GO TO

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