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Your search for keyword: Contacts Improvement returned 24 results.
 
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Topics Related to Your Search

Availability, Performance and Problem Management | Business Process Management (BPM) | Business Intelligence Solutions | Enterprise Systems Management | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Testing and Analysis | Virtualization | Enterprise Performance Management/ Balanced Scorecard | Enterprise Resource Planning (ERP) | Disaster Recovery

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SIP Trunking in the Next-Generation Contact Center by Acme Packet

December 2008 - (Free Research) This session will also explore some customer case studies to show how early adopters of SIP trunking in contact centers have successfully managed these issues, and examines some of the unexpected implementation challenges and benefits they've encountered.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Application Performance Management Report (Aberdeen Group) by Shunra Software

October 2008 - (Free Research) Aberdeen surveyed 206 organizations to examine best practices for managing application performance. These findings serve as a guideline to organizations looking to improve the performance of their business critical applications.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Six-Point Improvement Plan for Balancing Security, Compliance, and Performance by Mazu Networks

February 2008 - (Free Research) Network Behavior Analysis (NBA) systems provide a new way of looking at the ITinfrastructure by analyzing network traffic to provide valuable information about theinteractions of and dependencies between users, applications, and systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Botniabanan AB, Sweden by Alcatel-Lucent

August 2008 - (Free Research) Botniabanan AB required a state-of-the-art communications solution for Sweden new high-speed line, Alcatel-Lucent is responsible for the design and deployment of radio communications solution for the Bothnia line 13 tunnels.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Six Years after 9/11, Most Firms Are Not Ready for Another Disaster by Compellent

December 2008 - (Free Research) Despite the devastating disasters and disruptions as 9/11, the European floods of 2005, and Hurricane Katrina, there is still significant room for improvement when it comes to enterprise disaster recovery preparedness.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

JProbeĀ® -- Java Profiler for Intelligent Code Profiling by Quest Software

JProbe is an enterprise-class Java profiler providing intelligent diagnostics on memory usage, performance and test coverage, allowing developers to quickly pinpoint and repair the root cause of application code performance and stability problems that obstruct component and integration integrity. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

eoSense Real-Time, Automated Java EE Application Analyzer. by eoLogic

December 2008 - (Free Research) eoSense addresses the high cost of identifying and resolving architecture and performance issues in Java EE applications using a unique solution to automatically apply construction best practices, delivering early detection of application issues.
(DEMO) VIEW ABSTRACT | GO TO DEMO

High Availability and Disaster Recovery Features in Microsoft® Exchange Server 2007 SP1 by Dell, Inc.

August 2008 - (Free Research) This paper discusses the Exchange Server 2007 Service Pack 1 complements Exchange Server 2007 by enhancing the operational performance of high availability features, adding disaster recovery options and adding support for Windows Server® 2008.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Leveraging ERP Software's Workflow Management Capabilities: Tips and Advice for Getting Started by Exact Software

December 2008 - (Free Research) In this Expert Podcast, learn how to effectively implement a workflow management project in your ERP environment.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Operational Performance Management 101: Everyone Measures KPIs by Actuate

May 2008 - (Free Research) View this webinar to learn how Operational Performance Management provides the framework necessary to align different parts of an organization using proven methodologies and techniques to ensure individual business units are performing.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

NAC at the Endpoint: Control Your Network through Device Compliance by Sophos Inc.

July 2008 - (Free Research) Organizations have increasingly turned to Network Access Control (NAC) technologies to deal with their shifting IT perimeters. Software-based NAC is proving superior to hardware-based solutions as it easily provides coverage for all endpoint devices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consolidate and Virtualize Your Servers - Plus Ten Ways SMBs Can Get More from Their IT Budgets by VMware, Inc.

November 2008 - (Free Research) Small and medium-sized businesses (SMBs) are always looking for new and innovative ways to cut costs, without affecting business output or future growth, This paper contains some well known cost savings opportunities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Identifying Who Can Be Saved and Who Will Be Driven Away by Retention Activity: Using Uplift Modeling to Reduce Churn in Mobile Telephony by Portrait Software

October 2008 - (Free Research) The adoption of uplift modeling requires operators to embrace fully the use of systematically randomized control groups, and commits them to using sophisticated, modern uplift modeling methods.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accruent Integrated Workplace Management System by FAMIS Software, Inc., An Accruent Company

October 2008 - (Free Research) Accruent's enterprise-class IWMS solution helps organizations manage real estate and facilities as a significant source of operating efficiency through tight enforcement of contract terms, optimization of facilities and control of expenses.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Harnessing the Power of an Enterprise IT Dashboard: Managing IT from a "Single Pane of Glass" by uptime software inc.

November 2008 - (Free Research) Discover how to manage the entire IT environment from an IT Dashboard that acts as a 'single Pane of Glass' to deliver highly valuable and easy-to-use information from both physical and virtual environments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Operational Performance through KPI Visualization and Analysis by myDIALS Inc.

October 2008 - (Free Research) View this Webcast to hear a discussion about the process, project requirements and available technology needed for an effective operational improvement support system.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Microsoft Windows Runs Best on Vmware Virtualization Solutions by VMware, Inc.

November 2008 - (Free Research) VMware virtualization solutions offer a better way to run Windows, delivering improvements in reliability, availability and manageability for your Microsoft Windows infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quest MessageStatsā„¢ by Quest Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Principles of Agile Architecture by Rally Software Development Corp.

August 2008 - (Free Research) The benefits of Agile methods are becoming more obvious and compelling. While the most popular practices were developed and proven in small team environments, the interest and need for using Agile in the enterprise is growing rapidly...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Real-Time Information to Improve Contact Center Performance by Genesys

May 2008 - (Free Research) From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Windows Essential Business Server 2008: Deploying Windows Mobile 6 with Windows Essential Business Server 2008 by Microsoft

December 2008 - (Free Research) This document provides step-by-step instructions for deploying devices powered with Windows Mobile 6 in an IT infrastructure that is based on the Windows Essential Business Server 2008 (Windows EBS 2008) server solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing ITIL V3: Top Technologies to Drive Value by Hewlett-Packard Company

June 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How (and Why) to Get Going with Windows Vista Adoption by Microsoft

November 2008 - (Free Research) There is a lot of misinformation about Windows Vista in a managed IT environment. This article is intended to clear up misperceptions and provide an honest and frank assessment of the challenges and benefits of Windows Vista for IT professionals.
(WHITE PAPER) GO TO WHITE PAPER

Devshop Project Management for Software Development Teams by Devshop, Inc.

Devshop has been designed from the ground up just for software projects. It helps insulate your schedule from the most common risks found in software projects. Devshop helps you continually quantify and articulate the accuracy of the schedule. Equally as important, Devshop tells when you shouldn't be confident about your project plan, and why. 
(ASP)GO TO DETAILED REPORT

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