Foglight - Application Management to Unify IT and the Business by Quest Software. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software.
		Research Listing: Moving beyond the Spreadsheet: Unlocking the Latest Technologies to Drive Performance-Based Management by Actuate. Read this whitepaper to explore how a comprehensive performance management solution brings together the individual threads of organizations to form a complete picture without more... >> Discover more offerings from Actuate.

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Availability, Performance and Problem Management | Testing and Analysis | Application Management and Maintenance | Automated Software Quality (ASQ) | Change and Configuration Management | Enterprise Systems Management | Defect Tracking | Customer Relationship Management (CRM) | Workflow Automation | Business Process Management (BPM)

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SIP Trunking in the Next-Generation Contact Center by Acme Packet December 2008 - (Free Research) This session will also explore some customer case studies to show how early adopters of SIP trunking in contact centers have successfully managed these issues, and examines some of the unexpected implementation challenges and benefits they've encountered. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Quest MessageStats™ by Quest Software Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Akamai's Application Performance Solutions: For a Complete Application Delivery Strategy, Think Outside the Data-center by Akamai Technologies December 2008 - (Free Research) Akamai's Web Application Accelerator takes a unique approach to solving the Web application delivery challenge by filling the gap between the data-center and end-users while requiring no additional hardware by the customer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Botniabanan AB, Sweden by Alcatel-Lucent August 2008 - (Free Research) Botniabanan AB required a state-of-the-art communications solution for Sweden new high-speed line, Alcatel-Lucent is responsible for the design and deployment of radio communications solution for the Bothnia line 13 tunnels. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Akamai Services for the High Tech Industry by Akamai Technologies Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.  (SERVICE) GO TO DETAILED REPORT

Beyond the Internet: Building Multiplatform Peer-to-Peer Communities by Recursion Software, Inc. October 2008 - (Free Research) Read this white paper to learn the basic technology requirements to enable intelligent apps and prepare your organization for the next generation of community-based software development. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Akamai Services for the High Tech Industry by Akamai Technologies (E-mail this company) Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe.  (SERVICE) GO TO DETAILED REPORT

Advanced Workflow: The SpringCM BPM Solution by SpringCM August 2008 - (Free Research) The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved. Learn more about it in this whitepaper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Wind, Italy - Transforming The Business to Deliver Triple Play Services To Customers by Alcatel-Lucent November 2008 - (Free Research) Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Project Management Software Trial: Availability, Reliability, Scalability, and Security by Entry Software Corporation December 2008 - (Free Research) Download this trial software to receive a Project Management Software that is reliable and has deeply integrated suite of full-function tools for Project Management, Portfolio Management, Help Desk, and Time Sheets. Managing your core operations has never been easier. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Windows Essential Business Server 2008: Deploying Windows Mobile 6 with Windows Essential Business Server 2008 by Microsoft December 2008 - (Free Research) This document provides step-by-step instructions for deploying devices powered with Windows Mobile 6 in an IT infrastructure that is based on the Windows Essential Business Server 2008 (Windows EBS 2008) server solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Electronic Software Delivery: Business Benefits and Best Practices by Akamai Technologies April 2008 - (Free Research) Akamai's Electronic Software Delivery solution is the industry-leading delivery platform for electronic software downloads and it helps companies enjoy superior business returns on their ESD investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Show and Tell: Using Remote Tech Support Using Remote Tech Support to save Time and Money by ABS Associates, Inc. October 2008 - (Free Research) This paper discusses how remote support offers several benefits to the organization, such as resolving off-site worker challenges, reducing call-handling time, and increasing first-call resolution rates. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

JProbe® -- Java Profiler for Intelligent Code Profiling by Quest Software JProbe is an enterprise-class Java profiler providing intelligent diagnostics on memory usage, performance and test coverage, allowing developers to quickly pinpoint and repair the root cause of application code performance and stability problems that obstruct component and integration integrity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company) VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by Cisco Systems, Inc. September 2008 - (Free Research) This whitepaper educates end-users and decision makers on Software-as-a-Service (SaaS). Learn how it differs from traditional software, and what the key benefits are when deploying SaaS applications. It also looks at Total Cost of Ownership (TCO). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize Availability with Oracle Database 11g IT Briefing by Oracle Corporation January 2008 - (Free Research) High availability and disaster recovery are increasingly in demand to support mission-critical applications. Learn how Oracle 11g offers maximum availability with the combination of high availability and disaster recovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView Bug Tracker by Extraview Corporation The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker by Extraview Corporation ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Using Real-Time Information to Improve Contact Center Performance by Genesys May 2008 - (Free Research) From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Load Testing for Web 2.0: Simplifying Performance Validation for Rich Internet Applications by Hewlett-Packard Company July 2008 - (Free Research) While rich next generation applications promise a radically improved customer experience, they also have the potential to overwhelm your servers. This paper examines a set of sophisticated tools for load testing your new high -powered apps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adaptive Network Architecture by Hewlett-Packard Company June 2008 - (Free Research) Networks today need the capacity and flexibility to create rapid yet secure infrastructure access for partners, customers. Read this white paper and learn a new adaptive networking approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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