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Your search for keyword: Customer Info returned 124 results.
 
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Topics Related to Your Search

Availability, Performance and Problem Management | Business Process Management (BPM) | Software Configuration Management (SCM) | Testing and Analysis | Change and Configuration Management | Application Management and Maintenance | Service Oriented Architecture (SOA) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Customer Service (General) | Defect Tracking

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Making IT Infrastructure Management Easier and More Efficient by Dorado Software

November 2008 - (Free Research) This white paper provides some information on how Dorado Software can help organizations to more efficiently and cost effectively manage the various components of their IT infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Netuitive Service Analyzer by Netuitive, Inc.

October 2008 - (Free Research) Netuitive Service Analyzer significantly lowers your IT operational costs, increases staff productivity up to 100% and generates continuing return on your investment long after the few hours it takes to install.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Taking the Guesswork out of ITIL by Netuitive, Inc.

October 2008 - (Free Research) ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Focus on Core Business: Avis Germany Case Study by matrix42

September 2008 - (Free Research) This case study examines the how's and why's Avis Germany selected a metrix42 solution to fully centralize all their IT infrastructure management.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Demo Application Server Revolution: Feature Packs and the New World of SOA + Web 2.0 by IBM

August 2008 - (Free Research) With Feature Packs, customers can selectively take advantage of new standards and features while maintaining a more stable internal release cycle.
(DEMO) VIEW ABSTRACT | GO TO DEMO

SOA in Any Economic Climate: Adopting a Lifecycle Approach to Software Quality Management by IBM

August 2008 - (Free Research) This paper explains how organizations are adopting new approaches such as Service Oriented Architecture (SOA) as a way to create agile reusable business services that are intended to help them respond to rapid changes and business opportunities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software Compliance Management: Automating License Compliance in the New, Mixed-IP Development World by Black Duck Software

July 2008 - (Free Research) Software compliance management systems help ensure enterprises achieve the business acceleration they want from software reuse, while meeting the stringent requirements of shareholders, regulators and customers for proper management of company.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Solutions on VMware Infrastructure: Customer Use Cases by VMware and Intel

October 2008 - (Free Research) This document explores the ways real SAP customers have used VMware virtualization to: Optimize datacenter resources; Ease SAP upgrades, new implementations, and platform migrations; Better meet SLAs and Support service delivery to the business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Services for the High Tech Industry by Akamai Technologies (E-mail this company)

Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe. 
(SERVICE)GO TO DETAILED REPORT

Redefining the Performance Management Process by Netuitive, Inc.

October 2008 - (Free Research) The key to addressing the entire performance management challenge is to start with the fundamentals – the way baselines and thresholds are handled.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BIG-IP Link Controller - WAN Link Traffic Management by F5 Networks

The BIG-IP Link Controller seamlessly monitors availability and performance of multiple WAN ISP connections to intelligently manage bi-directional traffic flows to a site, providing fault tolerant and optimized Internet access. The BIG-IP Link Controller delivers improved link performance and high availability capabilities. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Case Study: Wind, Italy - Transforming The Business to Deliver Triple Play Services To Customers by Alcatel-Lucent

November 2008 - (Free Research) Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Optim Test Data Management Solution by IBM

The Optim Test Data Management Solution offers proven capabilities to optimize test data management processes. Now you can create "right-sized" test databases with minimal cost and effort. Optim helps companies improve application quality, speed time to market, and accelerate revenue generation. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Take the Fast Track to Easy CRM and ERP Integration by Cast Iron Systems

September 2008 - (Free Research) Hear two experts unveil how to increase the value of SaaS with rapid CRM and ERP integration, including a real-life success story.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Application Performance Management Report (Aberdeen Group) by Shunra Software

October 2008 - (Free Research) Aberdeen surveyed 206 organizations to examine best practices for managing application performance. These findings serve as a guideline to organizations looking to improve the performance of their business critical applications.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Shipping Your Software Application as an Appliance: Gainging the Business Benefits, Avoiding the Pitfalls by NEI

June 2008 - (Free Research) For many ISVs, a smarter approach to software delivery is the appliance model. By delivering their applications as appliances, they can improve performance by avoiding the problems associated with installation on general-purpose servers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research) IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Netuitive SI: Automated Performance Knowledge for Improved Systems Managementv by Netuitive, Inc.

October 2008 - (Free Research) Netuitive SI is a performance analysis tool that improves productivity while preserving user investment in infrastructure management tools like BMC PATROL and NetIQ AppManager.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Drive Business Efficiency with a Green Mind by IBM

October 2008 - (Free Research) See how IBM can help your company implement electronic forms and Web 2.0 portal solutions to reduce paper use and automate processes for money, energy and time savings.
(WHITE PAPER) GO TO WHITE PAPER

Got Traffic? Strategies to Survive Peak Demand in a Web 2.0 World by Keynote Systems

February 2008 - (Free Research) This Webcast highlights the growing impact of Web 2.0 technology on performance and the end user experience. Gain insight into the top ten errors made during performance testing.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Grid Engine Tuning: Service Offering by Univa UD

October 2008 - (Free Research) In this document, Univa UD outlines a service offering for custom-tuning a Grid Engine installation to optimize performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Strategies to Improve Application Testing: Optimized Test Environments Speed the Deployment of Reliable Applications by IBM

March 2008 - (Free Research) Princeton Softech Optim™ enables IT organizations to meet even the most complex application testing challenge by providing all the fundamental components of an effective test data management strategy.
(WHITE PAPER) GO TO WHITE PAPER

Proving Control of the Infrastructure: The need for independent detective controls within Change/Configuration Management by Tripwire, Inc.

October 2008 - (Free Research) If industry analysts are correct the greatest point of leverage for increasing the overall reliability, availability and security of information systems, and addressing compliance requirements, is controlling change across the IT infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advent Portfolio Exchange Demo by Advent Software, Inc

July 2008 - (Free Research) Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.
(WHITE PAPER) GO TO WHITE PAPER

Is Your Network Ready? - Meeting the Challenges of Today's New Communications Environment by Alcatel-Lucent

August 2008 - (Free Research) Demand for new, blended services by consumers and enterprise customers is driving service providers to deploy next generation, IP-based networks. This paper examines the steps you’ll need to follow to ensure success in completing network transformation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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