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Your search for keyword: Customer Service/Help desk returned 158 results.
 
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DevTrack 6.2 – Enterprise Project and Defect Tracking Software by TechExcel, Inc..
DevTrack comprehensively tracks and manages all product defects, change requests, and all other development issues. DevTrack facilitates teamwork between different users, more...
>> Discover more offerings from TechExcel, Inc..
ExtraView Enterprise - Business Process Management Software by Extraview Corporation.
ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, more...
>> Discover more offerings from Extraview Corporation.

Topics Related to Your Search

Defect Tracking | Business Process Management (BPM) | Help Desk and Call Management | Change and Configuration Management | Workflow Automation | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Issue Tracking and Management | Debugging | Virtualization | Application Management and Maintenance

Search Results 1 - 25 of 158 | Next Page
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Taking the Guesswork out of ITIL by Netuitive, Inc.

May 2008 - (Free Research) ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave: Service Desk Management Tools, Q2 2008 by Hewlett-Packard Company

April 2008 - (Free Research) This Forrester research brief reviews the strengths and weaknesses of top service desk management tool vendors like HP, CA, IBM, and BMC.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by VMware, Inc

August 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation (E-mail this company)

September 2007 - (Free Research) Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to five users free of charge, with no time limit.
(DEMO) VIEW ABSTRACT | GO TO DEMO

LANDesk - Enterprise Desktop & Security Mgmt. for North American Companies by CreekPointe (E-mail this company)

LANDesk® solutions were designed specifically for North American companies and empowers enterprises to centrally manage and protect desktops, servers and mobile devices through a single console. They're cost-effective, intelligent and provide IT & Help Desk Managers with a rapid time to value. 
(RESELLER & SERVICE)GO TO DETAILED REPORT

Thinstall: Virtual Operating System (VOS) by CreekPointe (E-mail this company)

Thinstall is an Application Virtualization Platform that enables complex software to be delivered as self-contained EXE files which can run instantly with zero installation from any data source. The core of Thinstall VS is the Virtual Operating System, a small light-weight component which is embedded with each “Thinstalled” application. 
(SERVICE)GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company)

For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company)

ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Defect Tracker by Extraview Corporation.

ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

ExtraView Enterprise by Extraview Corporation.

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Accelerating BSM Adoption by Netuitive, Inc.

May 2008 - (Free Research) Netuitive’s solution is designed to leverage prior investments and seamlessly integrates with existing monitoring agents, event consoles, asset inventories and service modeling tools.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)

VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

BMC Software Case Study: Using Source Code Analysis for Greater Software Quality by Klocwork.

April 2008 - (Free Research) This white paper details a BMC case study, in which the business successfully implemented automated source code analysis for enhanced software quality and security.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

10 Best-Practice Tips to Help You Succeed with Your Enterprise CMDB Project by Enterprise Management Associates (EMA)

July 2008 - (Free Research) EMA has culled through 1000+ pieces of advice to identify 10 best practices to help you succeed with your CMDB project. This paper details these tips, highlights key findings from EMA research, and shares practical advice directly from your peers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DevTrack 6.2 – Enterprise Project and Defect Tracking Software by TechExcel, Inc. (E-mail this company)

DevTrack comprehensively tracks and manages all product defects, change requests, and all other development issues. DevTrack facilitates teamwork between different users, teams, and even customers. DevTrack also provides powerful workflow and process automation, robust searching and reporting, and comprehensive point-and-click customization. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Defect and Project Tracking - TechExcel DevTrack Integrated Solutions by TechExcel, Inc. (E-mail this company)

May 2006 - (Free Research) DevTrack is the most powerful, scalable and flexible defect and project-tracking software available. Used by development teams of all sizes, from 2 to 2000 users, DevTrack can be customized to meet the needs of any organization. This paper discusses how DevTrack was designed & implemented.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Netuitive Service Analyzer by Netuitive, Inc.

August 2008 - (Free Research) Netuitive Service Analyzer significantly lowers your IT operational costs, increases staff productivity up to 100% and generates continuing return on your investment long after the few hours it takes to install.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

TechExcel DevTrack / Perforce Integration -- Integrate Two Essential Development Tools by TechExcel, Inc. (E-mail this company)

April 2006 - (Free Research) This paper will give a brief overview of both DevTrack and Perforce followed by an in-depth description of how to integrate the two systems. While no prior software usage experience is necessary, it is assumed the reader has a basic understanding of what issue-tracking software and SCM tools are.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DevTest - Comprehensive Test Coverage Management for Enterprises by TechExcel, Inc. (E-mail this company)

DevTest manages the entire software test lifecycle. Gain total control from planning and team management to analyzing results. Create & manage release & test cycles, plan & assign tasks to testing teams, execute coverage, & submit product defects; all from a single application. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Redefining the Performance Management Process by Netuitive, Inc.

May 2008 - (Free Research) The key to addressing the entire performance management challenge is to start with the fundamentals – the way baselines and thresholds are handled.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advent Portfolio Exchange Demo by Advent Software, Inc

July 2008 - (Free Research) Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.
(WHITE PAPER) GO TO WHITE PAPER

Got Traffic? Strategies to Survive Peak Demand in a Web 2.0 World by Keynote Systems

February 2008 - (Free Research) This Webcast highlights the growing impact of Web 2.0 technology on performance and the end user experience. Gain insight into the top ten errors made during performance testing.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Shipping Your Software Application as an Appliance: Gainging the Business Benefits, Avoiding the Pitfalls by NEI (Network Engines)

June 2008 - (Free Research) For many ISVs, a smarter approach to software delivery is the appliance model. By delivering their applications as appliances, they can improve performance by avoiding the problems associated with installation on general-purpose servers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Services for the High Tech Industry by Akamai Technologies (E-mail this company)

Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe. 
(SERVICE)GO TO DETAILED REPORT

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