Foglight - Application Management to Unify IT and the Business by Quest Software. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software.
		Research Listing: Moving beyond the Spreadsheet: Unlocking the Latest Technologies to Drive Performance-Based Management by Actuate. Read this whitepaper to explore how a comprehensive performance management solution brings together the individual threads of organizations to form a complete picture without more... >> Discover more offerings from Actuate.

Topics Related to Your Search

Availability, Performance and Problem Management | Data Center Management | Virtualization | Application Management and Maintenance | Application Lifecycle Management(ALM) | Load, Stress & Performance Testing | Enterprise Performance Management/ Balanced Scorecard | Enterprise Systems Management | Defect Tracking | Testing and Analysis

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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company) March 2008 - (Free Research) IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SIP Trunking in the Next-Generation Contact Center by Acme Packet December 2008 - (Free Research) This session will also explore some customer case studies to show how early adopters of SIP trunking in contact centers have successfully managed these issues, and examines some of the unexpected implementation challenges and benefits they've encountered. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Akamai Services for the High Tech Industry by Akamai Technologies Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.  (SERVICE) GO TO DETAILED REPORT

Using Real-Time Information to Improve Contact Center Performance by Genesys May 2008 - (Free Research) From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Defect Tracker by Extraview Corporation ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Evaluating Data Center High-Availability Service Delivery by FORTRUST LLC November 2008 - (Free Research) This white paper examines several key criteria related to high-availability service delivery, also it examines the importance of factors such as operational processes and service assurance, combined with maintenance and lifecycle strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Re-architecting Your Virtual Environment: Analysis tools and platform decisions by Insight and Sun Microsystems, Inc August 2008 - (Free Research) Chris Wolf talks about the tools that are used to increase virtual server performance. Later, virtualization platform decision points are covered with emphasis on OS and application compatibility and support, high availability, automation and management. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Best Practices for Selecting a WAN Optimization Solution: Benchmarking Performance ROI by Shunra Software October 2008 - (Free Research) WAN optimization can ensure that remote users around the world have ready access to critical applications and services. This white paper outlines the principles and practices that will ensure that you do so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improved Manageability and Availability Spur Move to Virtualize Desktops by AMD and VMware, Inc (E-mail this company) July 2007 - (Free Research) Many companies have turned to virtualization technologies for their servers and in their data centers to simplify administration and to reduce management chores and operating costs while maintaining reliability and safeguarding against disasters. Companies are now looking to apply the same technology to their desktop computers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next-gen Load Balancing: Delivering Advanced Web Apps by Citrix September 2008 - (Free Research) The increasing demands for high availability, reliability and security of application access are driving the need for load balancers to provide a comprehensive set of network level and application-level services. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quest MessageStats™ by Quest Software Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

NI TestStand: Ready-To-Run Test Management Environment by National Instruments NI TestStand is a ready-to-run test management environment and framework designed to simplify the automation of your test and validation systems. NI TestStand is used to develop, manage and execute test sequences.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eBook - Chapter 1: Choosing Your Server by Dell, Inc. and Intel November 2008 - (Free Research) This chapter from Windows Servers and Storage (Revised edition, November 2008) contains information to guide administrators and IT managers in the selection and installation of servers, systems and subsystems. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

A Guide to Diagnosing .Net Application Errors by AVIcode, Inc. January 2008 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance Attribution: A Powerful Tool for Identifying the Sources of Investment Performance by Advent Software, Inc August 2008 - (Free Research) This whitepaper provides an overview of what performance attribution is and how it works. It also analyzes two of the most commonly used attribution models in their approach and in the results they yield. (WHITE PAPER) GO TO WHITE PAPER

Virtual Show and Tell: Using Remote Tech Support Using Remote Tech Support to save Time and Money by ABS Associates, Inc. October 2008 - (Free Research) This paper discusses how remote support offers several benefits to the organization, such as resolving off-site worker challenges, reducing call-handling time, and increasing first-call resolution rates. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI and Performance Management Best Practices for Your SAP Investment by Cognos, an IBM Company November 2008 - (Free Research) Business Intelligence and Performance Management are proven technologies to provide the ability to unify all data, to deliver analytics and create information to support critical business planning and decision-making. Your challenge is to provide... (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Understanding the Impact of Running WAN Emulation with Load Testing by Shunra Software October 2008 - (Free Research) This white paper describes the importance of assessing network impact on application performance and the value that is obtained by integrating WAN emulation into load testing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manage Your Evolving Network with Faster Problem Resolution and Less Manpower with Automated Intelligence by CITTIO September 2008 - (Free Research) The dynamic nature of today's infrastructure makes it impossible to rely only on traditional manual intervention modes and makes the use of intelligent automation a business imperative. Learn how this works in practice in this whitepaper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Monitoring and Managing the Data Center in Today's Environment by Splunk December 2008 - (Free Research) In this E-Guide, you will get to know some techniques for virtual infrastructure management and a real-life example of how one company reduced problem response time with an index-and-search approach to IT data. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Ventana Research: Business Intelligence for Operational Performance by Actuate December 2008 - (Free Research) Read this leading analyst study to gain insight on business intelligence for operational performance that highlights best practices for IT departments and line-of-business (LOB) managers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Need for IPTV End to End Solution Integration - Learned the Hard Way by Alcatel-Lucent August 2008 - (Free Research) E2E SI define as a "golden thread" that elegantly ties together all deployment lifecycle phases, weaving project work packages and workflows together for maximum efficiency and making IPTV deployments and enhancements predictable. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Sun Microsystems Open Storage and SSD Resource Center by Sun Microsystems, Inc. December 2008 - (Free Research) This resource center is a one stop shop for all of your storage research needs around Open Storage and SSD (solid state drive). Here you will find expert editorial content as well as technical resources, business resources and free trial downloads. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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