Foglight - Application Management to Unify IT and the Business by Quest Software. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software.
		Research Listing: Moving beyond the Spreadsheet: Unlocking the Latest Technologies to Drive Performance-Based Management by Actuate. Read this whitepaper to explore how a comprehensive performance management solution brings together the individual threads of organizations to form a complete picture without more... >> Discover more offerings from Actuate.

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Availability, Performance and Problem Management | Contact Center Management | Call Center Management | Testing and Analysis | Application Management and Maintenance | Intellectual Property Protection/ Extrusion Prevention | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Embedded Application Development | Application Servers | Network Management

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SIP Trunking in the Next-Generation Contact Center by Acme Packet December 2008 - (Free Research) This session will also explore some customer case studies to show how early adopters of SIP trunking in contact centers have successfully managed these issues, and examines some of the unexpected implementation challenges and benefits they've encountered. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Botniabanan AB, Sweden by Alcatel-Lucent August 2008 - (Free Research) Botniabanan AB required a state-of-the-art communications solution for Sweden new high-speed line, Alcatel-Lucent is responsible for the design and deployment of radio communications solution for the Bothnia line 13 tunnels. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Quest MessageStats™ by Quest Software Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

JProbe® -- Java Profiler for Intelligent Code Profiling by Quest Software JProbe is an enterprise-class Java profiler providing intelligent diagnostics on memory usage, performance and test coverage, allowing developers to quickly pinpoint and repair the root cause of application code performance and stability problems that obstruct component and integration integrity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Using Real-Time Information to Improve Contact Center Performance by Genesys May 2008 - (Free Research) From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Windows Essential Business Server 2008: Deploying Windows Mobile 6 with Windows Essential Business Server 2008 by Microsoft December 2008 - (Free Research) This document provides step-by-step instructions for deploying devices powered with Windows Mobile 6 in an IT infrastructure that is based on the Windows Essential Business Server 2008 (Windows EBS 2008) server solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Devshop Project Management for Software Development Teams by Devshop, Inc. Devshop has been designed from the ground up just for software projects. It helps insulate your schedule from the most common risks found in software projects. Devshop helps you continually quantify and articulate the accuracy of the schedule. Equally as important, Devshop tells when you shouldn't be confident about your project plan, and why.  (ASP) GO TO DETAILED REPORT

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