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The Top 10 Technical Considerations for Evaluating e-Commerce Platforms by Art Technology Group (ATG) July 23, 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing the E-Commerce Experience by Art Technology Group (ATG) June 07, 2010 - (Free Research) This paper discusses how online purveyors are upgrading their e-commerce platforms and making investments in next-gen technologies to enable cross-channel selling, segmentation and personalization, better search and navigation, and more. Continue reading to learn how optimization services have made optimizing the e-commerce experience a breeze. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

B2B eBusiness: Preparing For Online Liftoff by Art Technology Group (ATG) June 07, 2010 - (Free Research) This paper presents the differences between B2B companies and B2C companies approach to selling in the online channel. Continue reading to learn what B2B companies need to learn from B2C companies in order to ensure a successful online presence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web 2.0 Engaging customer passion by SDL Web Content Management Solutions Division July 27, 2010 - (Free Research) This paper examines the ways in which organizations can tap into Web 2.0 interaction as part of the marketing strategy, marketing tactics and communication plan to create customer engagement by matching your visitors' passion and to figure out the "best fit" for the new opportunities that present themselves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DSM’s B2B Strategy and Its Role in the Company’s Business Transformation by Crossgate July 13, 2010 - (Free Research) View this webcast and watch Marc Delaet, Program Manager eCommerce at DSM, Corporate eBusiness, as he discusses the background and business drivers behind DSM’s eCommerce programs, What drove the choice of solution, the benefits that have been delivered, and their plans and vision for the future. Watch the webcast to learn more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Running a Successful Enterprise 2.0 Pilot by NewsGator May 17, 2010 - (Free Research) NewsGator has years of experience running effective social computing solution pilots. Running a successful pilot not only boosts the value you can derive from your solution, it also prepares you for a successful companywide launch. This whitepaper will provide a framework for a successful pilot, give best practice tips and tricks, and more! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Text Analytics: Two Worlds Collide by SAS Institute Inc. July 29, 2010 - (Free Research) We're all suffering from information overload. We can’t consume the volume of information that we receive every day, so if we think it might be valuable, we try to file it in a safe place for use at some time in the future. Read this white paper to learn more about the latest mashup for business analysts, Text Analytics. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five ways to persuade your target audiences by SDL Web Content Management Solutions Division July 27, 2010 - (Free Research) In today’s connected world, a well managed Web presence is essential for any organization to achieve business success. These organizations need their web content management strategy to balance centralized messages and branding with localized content and contributions. SDL Tridion’s BluePrinting technology allows you to create this balance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web Content Management Will Weave Its Way Into More Enterprise Applications by SDL Web Content Management Solutions Division July 27, 2010 - (Free Research) Review this survey from Forrester to see the results of a recent survey of 225 information and knowledge management (I&KM) professionals with Web content management (WCM) decision-making or influencer roles and find out about their WCM strategies for the coming year. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Splunk> Version 4 - Free! by Splunk May 06, 2010 - (Free Research) Splunk> Version 4 is available to download for free. Reduce the time to troubleshoot IT problems and security incidents to minutes or seconds instead of hours or days. Monitor your entire IT infrastructure to avoid service degradation and downtime. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Retail’s Mobility Imperative: A Measured Approach to the Emerging Channel by BlackBerry July 27, 2010 - (Free Research) This study examines what’s driving retailers’ mobile strategies, where they’re focusing their time and money, and how they plan to measure their performance. In addition, view results of an exclusive survey of more than 300 executives at top U.S. retailers. Continue reading to learn more! (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Blackberry Developer Forum by BlackBerry May 25, 2010 - (Free Research) Access this BlackBerry support community forum to get the latest information regarding BlackBerry development. Topics include BlackBerry App World development, Java development, Web development, MDS runtime development, BlackBerry themes & animated graphics and much more. (INFORMATION CENTER) GO TO

Best Practices for SharePoint 2010 Implementation and Deployment by Idera July 12, 2010 - (Free Research) Thinking about deploying SharePoint 2010? Tune in to this webcast to learn best practices for planning a successful implementation. In this webcast, presenter Errin O'Connor, CEO of EPC group and author of the upcoming Microsoft Press book "SharePoint Foundation 2010 - Inside Out". (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices for SharePoint 2010 Migration by Idera July 12, 2010 - (Free Research) Thinking about migrating to SharePoint 2010?  Tune in to this webcast to learn best practices for planning a successful migration. In this webcast, presenter Errin O'Connor, CEO of EPC group and author of the upcoming Microsoft Press book "SharePoint Foundation 2010 - Inside Out". (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Organize your SharePoint Mess with New Features in SharePoint 2010 by Idera July 12, 2010 - (Free Research) This session will focus on taking advantage of features such as term stores, managed metadata, FAST search refinement panel, metadata key filters, navigation hierarchies, list group navigation and much more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Podcast: Developing for the Future - The new trend for Hosted VXML by West Interactive July 08, 2010 - (Free Research) By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This podcast will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Demand and Sales Funnel Analytics – How Forward Thinking Marketing Organizations Deliver Competitive Differentiators by IBM March 16, 2010 - (Free Research) Read this paper for a series of research briefs discussing addressing demand and sales funnel analytics. Topics covered include business intelligence tools, marketing BI tools, the coming of age of Marketing Operations, and the demand waterfall. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence as a Driver for Business Transformation by MicroStrategy Incorporated June 30, 2010 - (Free Research) This research paper explores enterprise-level business intelligence (BI) solution design and the role of BI as a business transformation driver. Read on to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essentials of CRM for Wealth Management: Empower Advisors with Client-centric Tools by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) In this white paper, learn how wealth management firms can use customer relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Populate Your CMDB in Four Steps by ASG Software Solutions February 08, 2010 - (Free Research) For organizations that start small, and do it right, the gains achieved with their initial CMDB population will serve as a foundation for optimal data management results in other departments and other service areas. Read this paper to learn how. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business-Critical Benefits of Workload Automation Solutions by ASG Software Solutions February 08, 2010 - (Free Research) Enterprises have struggled with workload automation (WLA) implementation because of its complexities, dependencies, and costs. These obstacles existed primarily because WLA was simply not a mature technology. However, today WLA solutions are widely accessible and achievable. Read this paper to learn about the latest innovations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Enterprise Application Search (EAS) Is Crucial To Your ERP System by IFS June 19, 2009 - (Free Research) There are plenty of appliances that provide Google-like enterprise search but these tools are no replacement for true enterprise application search. This white paper explains the difference between these technologies and how they can help or harm your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Framework for 2.0 Adoption in the Enterprise by NewsGator May 05, 2010 - (Free Research) This report draws from the knowledge of full‐time practitioners who orchestrate enterprise‐wide rollouts in their organizations. We outline patterns of adoption and highlight practical insight that will help your company and your clients plan for the process and help set realistic expectations for a successful 2.0 rollout. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Comprehensive Approach to Practicing ITIL Change Management by BMC Software, Inc. April 17, 2009 - (Free Research) Mission-critical data processing relies in large part on the automated initiation, execution, management, integration, and recovery of batch-mode IT processing. Read about BMC Software's solution that integrates their batch process automation solution, BMC CONTROL M, with their CMDB solution, BMC Atrium. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Coping with the New Normal - How the changed economy is shaping IT practices by Ariba, Inc. June 11, 2010 - (Free Research) This IDC study examines the changes affecting IT equipment, software and services management, and acquisition practices, rising interest in open source software, and services trends such as outsourcing. Changes resulting from the recent economic turbulence are resulting in substantial changes to business and technology management models. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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