Integrated E-Commerce Solutions | Web Content Management and Publishing | Business Intelligence Solutions | Enterprise Information Integration/ Metadata Management | Customer Relationship Management (CRM) | Enterprise Search / Search Engines | Database Planning and Implementation | Web Site Optimization | Business to Consumer Web Commerce | Business to Business Web Commerce | Application Lifecycle Management(ALM)

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New Technology for a Compelling Web Channel Experience: Competition and Social Web Propel Rich Internet Applications by SAP America, Inc. September 02, 2010 - (Free Research) To be successful, companies must work with their software vendors to incorporate advanced technologies into their e-commerce and e-service platforms for improving ease of use, such as RIAs. Read on to learn more about how to reach new markets and gain fresh insights into customer needs through data-based analyses of web interactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 10 Technical Considerations for Evaluating e-Commerce Platforms by Art Technology Group (ATG) July 23, 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing the E-Commerce Experience by Art Technology Group (ATG) June 07, 2010 - (Free Research) This paper discusses how online purveyors are upgrading their e-commerce platforms and making investments in next-gen technologies to enable cross-channel selling, segmentation and personalization, better search and navigation, and more. Continue reading to learn how optimization services have made optimizing the e-commerce experience a breeze. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

B2B eBusiness: Preparing For Online Liftoff by Art Technology Group (ATG) June 07, 2010 - (Free Research) This paper presents the differences between B2B companies and B2C companies approach to selling in the online channel. Continue reading to learn what B2B companies need to learn from B2C companies in order to ensure a successful online presence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Navigating B2B Integration Options for Oracle E-Business Suite by EXTOL International, Inc. June 19, 2009 - (Free Research) This Webcast examines the main B2B integration options facing Oracle E-Business Suite users and explains how to maximize B2B effectiveness and flexibility. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Web 2.0 Engaging Customer Passion by SDL Web Content Management Solutions Division July 27, 2010 - (Free Research) This paper examines the ways in which organizations can tap into Web 2.0 interaction as part of the marketing strategy, marketing tactics and communication plan to create customer engagement by matching your visitors' passion and to figure out the "best fit" for the new opportunities that present themselves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Social Gaming in the Cloud: A Business White Paper by RightScale September 01, 2010 - (Free Research) Major gaming publishers such as Zynga, Crowdstar and Playfish use RightScale to scale to tens of millions of players per day. RightScale has the experience and tailored solution for launching and managing social games on the cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Northern Trust Turns To Google For More Accurate and Relevant Search by Google GSA December 01, 2009 - (Free Research) In order to ensure regulatory compliance, Northern Trust's IT department needed a better tool to help employees quickly find the latest forms and information. Using the Google Search Appliance, OneBox and User-Added Results, Northern Trust increased both the accuracy and relevance of all intranet searches. Read this case study. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Maximizing Website ROI: The Crucial Role of High-Quality Search by Google GSA December 01, 2009 - (Free Research) At a time when customers are conscious of new expenditures, organizations want solutions that provide substantive and fast ROI. Google search solutions provide a simple way to increase revenues generated from a website and decrease customer support costs, providing solid benefits to the bottom line. Read this white paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Google Search Appliance Helps Make Government More Efficient by Google GSA August 03, 2010 - (Free Research) Indiana's public information portal, accessIndiana, was expensive to run and not meeting the needs of state citizens and businesses. Deploying the Google Search Appliance made administration of the portal's search engine easier and increased the quality and speed of search results. Read this case study. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Considering Your Online Security Options: Beginners Guide to SSL Certificates by VeriSign Australia August 06, 2010 - (Free Research) This VeriSign guide will demystify the technology involved and give you all the information you need to make the best decision when considering your online security options. Read this paper to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Developing for the Future - The new trend for Hosted VXML by West Interactive July 08, 2010 - (Free Research) By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This podcast will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Microsoft Dynamics ERP Case Study: Premium Specialty Coffee Roaster and Distributor Manages Growth with Outstanding Quality by Microsoft August 30, 2010 - (Free Research) Read this case study to learn how Peet’s wanted to ensure best product quality while continuing to grow; make business technology more scalable, reliable, and manageable; and be more effective in taking control of the business. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IPTV and IMS in Next-generation Networks: Choosing the right approach for IPTV integration by Alcatel-Lucent August 31, 2010 - (Free Research) This paper examines IMS-Integrated and IMS-based IPTV, beginning with a review of work underway within the various standards bodies and concluding with an assessment of key functional aspects of each approach, as well as its impact on IPTV network performance and end user quality of experience (QoE). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next-Generation Managed Services: The Key to Business Transformation by Alcatel-Lucent August 19, 2010 - (Free Research) This paper will address various transformational managed services business model options such as Managed Infrastructure, Managed End to End Services Operations and Full Outsourcing (Virtual Telco), and how they help Communications Service Provider achieve not only cost transformation but also business transformation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Requirements Definition and Management Part 1 by IBM June 29, 2010 - (Free Research) Join us for this first part of a two-part series discussing how IBM® Rational® helps teams use requirements to create better business driven solutions. (WEBCAST) GO TO WEBCAST

IBM Requirements Definition and Management - Part 2 by IBM June 29, 2010 - (Free Research) Join us to learn how IBM® Rational® helps teams use requirements to create better business driven solutions. (WEBCAST) GO TO WEBCAST

Why Enterprise Application Search (EAS) Is Crucial To Your ERP System by IFS June 19, 2009 - (Free Research) There are plenty of appliances that provide Google-like enterprise search but these tools are no replacement for true enterprise application search. This white paper explains the difference between these technologies and how they can help or harm your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

H.264 High Profile: Polycom’s Latest Breakthrough in Video Technology by Polycom, Inc. August 10, 2010 - (Free Research) With the first and only H.264 High Profile implementation for real-time video, customers can immediately begin saving on bandwidth costs—up to 50%! Understand the business benefits of H.264 High Profile video conferencing solutions. Learn what sets Polycom apart and find out how you can take advantage of these benefits. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Best Practices for SharePoint 2010 Implementation and Deployment by Idera July 12, 2010 - (Free Research) Thinking about deploying SharePoint 2010? Tune in to this webcast to learn best practices for planning a successful implementation. In this webcast, presenter Errin O'Connor, CEO of EPC group and author of the upcoming Microsoft Press book "SharePoint Foundation 2010 - Inside Out". (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Demo: Advancing Change Management-- Using Agile Planning and Dashboards with Rational ClearQuest Demo by IBM August 03, 2010 - (Free Research) The presentation offers a brief overview of the newest Rational ClearQuest release, offering features that help your team. (DEMO) VIEW ABSTRACT | GO TO DEMO

Agile Development eKit by IBM September 11, 2009 - (Free Research) Learn how agile development can lead to improved team efficiency, shorter development cycles, and higher quality software that is better suited to the customer's needs. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Configuration Auditing – The Next Critical Step in Compliance by nCircle August 02, 2010 - (Free Research) In this paper learn what Configuration auditing entails verifying the configurations of all assets in the environment to make sure they have the correct settings. This includes auditing new assets, monitoring for changes and verifying that planned changes are carried out properly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Organize your SharePoint Mess with New Features in SharePoint 2010 by Idera July 12, 2010 - (Free Research) This session will focus on taking advantage of features such as term stores, managed metadata, FAST search refinement panel, metadata key filters, navigation hierarchies, list group navigation and much more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Optimizing Performance of Business-Critical Web Applications by CA Technologies. April 01, 2009 - (Free Research) Adopting an effective application performance management strategy is a critical step in managing complex Web revenue and generating mission critical applications to deliver a high-quality end-user experience. Read this white paper to learn how to implement an Application Performance Management (APM) solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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