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GoToAssist Corporate - Remote Support Made Easy™ by GoToAssist
July 2010 - (Free Research) Citrix® GoToAssist® Corporate™ is a comprehensive and secure remote support solution that helps businesses increase revenue and reduce costs while improving customer satisfaction and problem resolution times. Continue reading this product overview to learn more.
Making a Case for Problem Solving in the Energy and Utilities Industries by IBM
July 2010 - (Free Research) Energy and utility companies can work smarter through better collaboration and greater insight, so that their employees can make more informed decisions that reduce costs, minimize waste and improve efficiency while improving customer satisfaction. Read this paper for more information.
DataFlux Positioned in Leaders Quadrant of the 2010 Magic Quadrant for Data Quality Tools by DataFlux Corporation
July 2010 - (Free Research) DataFlux was recently positioned by Gartner, Inc. in the Leaders Quadrant of its 2010 “Magic Quadrant for Data Quality Tools” report. Gartner’s Magic Quadrants evaluate vendors within a particular technology market based on their completeness of vision and ability to execute. Use this Magic Quadrant to understand the data quality tools market.
The Collaboration Advantage: Customer-Focused Partnerships In A Global Market by SAP America, Inc.
June 2009 - (Free Research) In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving.
The Future Sales Force - A Consultative Approach by Microsoft
May 2007 - (Free Research) Customer buying processes have changed forever, yet many small businesses haven't recognized the need for their sales forces to make changes. Read this paper to learn how your business can improve sales effectiveness through consultative sales processes.
The Critical Path to Competitive Differentiation for Growing Companies by SAP America, Inc.
April 2010 - (Free Research) This paper discusses how insight is best achieved by combining real-world experience and analytics. Although experience and analytics are not mutually exclusive, there is growing evidence that use of BI and analytics leads to competitive advantage including improvements in customer service, the creation of new products or services and more.
Outsourcing Security Management: Moving From Tactical Tool to Strategic Advantage by SecureWorks
June 2010 - (Free Research) Protecting your IT network and applications against cyber-threats continues to grow more complicated and challenging. As a result, spending on IT security continues to reach record levels. Read this analyst brief to learn more about current security spending trends, what’s causing them, and how managed security services can help mitigate costs.
How to ensure data privacy compliance in the application testing environment by Compuware Corporation
October 2009 - (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.
Dell Virtualization Advisor by Dell, Inc. and Intel
September 2009 - (Free Research) This tool is designed as a guide for customers with a comfortable knowledge of virtualization and their server/storage environment. Simply enter in a few vital pieces of information and the Dell Virtualization Advisor will create a customized virtualization solution to match your needs.
Sales: Maximize Profitability, Improve Performance, and Deliver Customer Value by SAP America, Inc.
September 2010 - (Free Research) This paper explains how the SAP CRM application equips your sales professionals with the tools and information they need to plan, execute, and analyze sales operations throughout the sales cycle. Continue reading to learn how to maximize profitability, improve performance, and deliver customer value with SAP CRM.
Dell PowerEdge Energy Smart Servers -- The Smart Choice for Optimizing your Data Center by Dell, Inc. and Intel
May 2008 - (Free Research) Dell's end-to-end approach helps customers worldwide solve their power and cooling challenges and meet the demands of business growth with industry-standard solutions. They offer solutions you can deploy right now, as well as the right mix of tools, partnerships, and services to help you get the most from your existing infrastructure.
Better Answers through Better Questions by SAP America, Inc.
June 2010 - (Free Research) This paper helps readers understand the difference between the reporting tools SAP customers currently run and the SAP BusinessObjects Explorer. Continue reading to learn more about the how your approach to BI could change because of this product, and where you can test-drive the tool.
GFI MailEssentials: Server Based Anti-Spam Solution - 30 Day Free Trial! by GFI Software Ltd.
May 2009 - (Free Research) The #1 server-based anti-spam solution for Exchange and SMTP servers. GFI MailEssentials uses multiple spam detection filters to capture 99% of spam, while minimizing false positives. Also adds various email management tools to your server.
Powering Marketing Success by SAP America, Inc.
September 2010 - (Free Research) The SAP CRM application allows organizations to do more with less. Read this paper to learn how the application enables you to make the most of your marketing resources, increase marketing accountability, and execute successful marketing initiatives to increase long-term, profitable customer relationships.
IBM Rational Workbench for Systems and Software Engineering by IBM
June 2010 - (Free Research) This white paper illustrates how proven methodologies and best-of-breed tools, such as Rational DOORS, Rational Rhapsody, Rational Team Concert, and Rational Quality Manager, can help you design high-quality products that meet customer requirements.
Total Economic Impact™ Of CA Wily Application Performance Management by CA Technologies.
June 2009 - (Free Research) This study examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying CA Wily Application Performance Management (APM). Read this report for a discussion of the key findings.
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