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Keeping Pace with the Consumer: What you Need to Deliver a Next-Generation Customer Experience by Aspect, Inc. August 10, 2010 - (Free Research) This paper outlines key capabilities and top-line technical requirements to consider as you engage with IT to determine the best path forward to meet your customers’ demands. Continue reading to learn tips and techniques to keep pace with the consumer and deliver a next-generations customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Growing Email Archiving Dilemma: 11 Considerations To Control Your Email Environment by Mimecast August 05, 2009 - (Free Research) According to industry analysts, email volume in organizations is growing by more than 30% annually, and the average user receives 7MB of data per day via email. In this whitepaper, we'll discuss four reasons that drive organizations to seek an archiving solution and 11 considerations for controlling your email environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mimecast & Microsoft Exchange Server: Mimecast in the Cloud and Microsoft Exchange On-Premise; The Ultimate Solution for Business Email by Mimecast August 13, 2010 - (Free Research) This whitepaper will examine the benefits that Microsoft Exchange 2010 can bring to your organization’s end users and administrators and then considers the specific advantages that Mimecast can offer you over other SaaS solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Migrating from IBM® Lotus Notes® to Microsoft® Exchange Server by Dimension Data. June 01, 2010 - (Free Research) There are a number of factors inherent in Lotus Notes environments that can hamper the migration to a next generation messaging environment including: user signatures, legacy applications, difficulties in locating and un-encrypting archived data, and more. This paper provides best practices for migrating from Lotus Notes to Exchange Server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI MailEssentials: Server Based Anti-Spam Solution - 30 Day Free Trial! by GFI Software Ltd. May 28, 2009 - (Free Research) The #1 server-based anti-spam solution for Exchange and SMTP servers. GFI MailEssentials uses multiple spam detection filters to capture 99% of spam, while minimizing false positives. Also adds various email management tools to your server. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

High Availability Doesn't Have to be Expensive by Marathon Technologies August 31, 2010 - (Free Research) How do you protect email and other critical applications from downtime in an "always-on" world that expects 24x7 availability? Register for this 45-minute webinar, where we will review how to evaluate your specific risks for planned and unplanned downtime, an action plan to better align your IT resources to achieve your SLAs for uptime, and more! (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

An End-to-end Messaging Strategy for SMBs by Dell, Inc. and Intel April 29, 2010 - (Free Research) This paper outlines the critical requirements - reliability and availability, scalability, security, and performance - of an SMB messaging environment and describes and end-to-end messaging solution that meets those requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Public Folders in Exchange Server 2010: What You Should Know by Global Knowledge March 17, 2010 - (Free Research) In the early days of the beta version of what became known as Exchange 2007, the internet was littered with rumors and speculation about the demise of Exchange Public Folders. In this white paper we will examine Exchange Public Folders and consider where they fit in our plans for a messaging infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Concise Guide to E-Discovery by Iron Mountain August 16, 2010 - (Free Research) The goal of this white paper is to provide an introduction to the key areas involved in developing an e-discovery capability and to help organizations plan to become better prepared for the rigors of the e-discovery process. Should e-discovery be a top priority for your company? What can the right e-discovery capabilities do for your company? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Setting a Precedent for Success: Turner Padget effectively eliminates unplanned downtime and cuts server footprint by 50% with Dell solutions and VMware by Dell and VMware April 01, 2009 - (Free Research) Turner Padget Graham & Laney, P.A., a Columbia, South Carolina-based law firm with five locations throughout the state sought to consolidate legacy servers, improve availability for remote users, increase storage capacity and implement a new disaster recovery DR/BC strategy. In this case study you'll learn about their new Dell and VMware solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Concise Guide to E-discovery by Sherpa Software February 25, 2010 - (Free Research) The goal of this white paper is to provide an introduction to the key areas involved in developing an e-discovery capability and to help organizations plan to become better prepared for the rigors of the e-discovery process. Should e-discovery be a top priority for your company? What can the right e-discovery capabilities do for your company? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Minimizing the Pain of eDiscovery with a Proactive Strategy by Iron Mountain September 18, 2009 - (Free Research) eDiscovery is rapidly becoming a top-of-mind business consideration for even the smallest of companies and other organizations. This white paper focuses on some of the important considerations around eDiscovery to which decision makers should pay attention. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: The Know-IT-All's Guide to e-Discovery by Iron Mountain August 16, 2010 - (Free Research) With the rules regarding e-Discovery changing, we all need to read this. It's a good, no BS guide... Because even the smartest, coolest IT experts will have to deal with e-Discovery, sooner or later. (EGUIDE) VIEW ABSTRACT | GO TO

Presentation Transcript: Google Apps vs. Microsoft Exchange by Google March 15, 2010 - (Free Research) Read this presentation transcript featuring James Ferreira, CIO for the New Mexico State Attorney General's Office, to learn about migrating to cloud computing applications. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

E-Guide: Exchange 2010 migration considerations and best practices by Dell, Microsoft and AMD July 26, 2010 - (Free Research) Exchange 2010 boasts a roster of new features and capabilities, but transitioning to this latest email platform can be a complex process. This expert e-guide from SearchVirtualDataCentre.co.uk, discusses these key considerations and more for migrating to Exchange 2010. Learn what steps cannot be missed and how to ensure your upgrade is a success. (EGUIDE) VIEW ABSTRACT | GO TO

Fraud Alert: The Latest Phishing Tactics and Potential Business Impact by VeriSign Australia August 06, 2010 - (Free Research) This fraud alert will help you understand the latest methods employed by cyber criminals, the potential impact on your business and how you can avoid being compromised. Read this paper to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Critical Role of Text Analytics in the BI Ecosystem by Sybase, Inc. June 15, 2010 - (Free Research) Though a great amount of valuable information lies within documents, e-mails, and other media, integrating this data into modern analytics applications is challenging. Join Sybase and Kapow on Tuesday, June 15th at 1:00 PM ET to learn how enterprises are motivated to deploy text analytics capabilities for its wide range of intelligence benefits. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-Book: Creating an Enterprise Content Management (ECM) strategy: Tips and techniques for developing or updating your ECM plan by Perceptive Software August 30, 2010 - (Free Research) This E-book from an ECM expert offers advice on how organizations can apply ECM technology and techniques as well as insight into issues such as how programs can be funded and organized successfully. Learn some of the leading best practices that can help ensure that your organization’s ECM strategy effectively supports your overall business goals. (EBOOK) VIEW ABSTRACT | GO TO

Storage Management with SharePoint by Iron Mountain August 16, 2010 - (Free Research) Currently, nearly 70 percent of organizations are either planning or already have Microsoft SharePoint deployed as a platform for collaboration within their IT infrastructure. But with this success, we are also seeing SharePoint go through the same growing pains many other Microsoft products went through in their initial success stages. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A unified mailbox that works by Dimension Data. July 01, 2008 - (Free Research) By integrating the latest release of Microsoft® Exchange with IP-based telephony, a new world of integrated messaging unfolds. The potential of a unified mailbox can only be deployed by using expert skills, explains Rudy Gopaul, Solutions Architect at Dimension Data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP and Marketing Management: More Effective Marketing Through Collaboration by SAP America, Inc. September 03, 2010 - (Free Research) This paper explains how when SAP AG upgraded to SAP CRM they were able to improve performance, usability, and overall interaction between sales roles and other roles that support sales.  Continue reading to learn how to achieve a more effective marketing approach through collaboration with the sales team. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Service: Reduce Cost While Maintaining Customer Satisfaction by SAP America, Inc. September 03, 2010 - (Free Research) Leading companies have found that the secret to thriving in an uncertain economy is the combination of customer retention, efficiency, and revenue. Read on to learn how the SAP CRM application will reduce costs and increase revenue while maintaining a high level of customer satisfaction, loyalty, and retention. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP and Sales Management: A Better End-to-End Sales Process that Incorporates All Global Stakeholders by SAP America, Inc. September 03, 2010 - (Free Research) This paper discusses how when SAP AG upgraded to SAP CRM they were able to optimize the sales processes on a global scale which means more effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read on to learn how to reach a better end-to-end sales process that incorporates all global stakeholders. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Sales: Maximize Profitability, Improve Performance, and Deliver Customer Value by SAP America, Inc. September 03, 2010 - (Free Research) This paper explains how the SAP CRM application equips your sales professionals with the tools and information they need to plan, execute, and analyze sales operations throughout the sales cycle. Continue reading to learn how to maximize profitability, improve performance, and deliver customer value with SAP CRM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Powering Marketing Success by SAP America, Inc. September 02, 2010 - (Free Research) The SAP CRM application allows organizations to do more with less. Read this paper to learn how the application enables you to make the most of your marketing resources, increase marketing accountability, and execute successful marketing initiatives to increase long-term, profitable customer relationships. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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