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Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions by Global Knowledge September 21, 2009 - (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharpen Your Competitive Edge with Field Service Applications for BlackBerry by BlackBerry August 2008 - (Free Research) With BlackBerry wireless technology and the development of ATSG's wireless workflow applications, we have simplified collecting and managing information to save you money. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition by Global Knowledge January 2007 - (Free Research) This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge October 2008 - (Free Research) This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Essential Guide to Application Lifecycle Management by Aldon April 2010 - (Free Research) Read this ebook from Aldon to find out how IT groups are leveraging the stand-out technology of Application Lifecycle Management (ALM) solution to aid in application development and how it contributes to overall IT success. (EBOOK) VIEW ABSTRACT | GO TO

Security Training: April to September 2010 Issue by Global Knowledge April 2010 - (Free Research) Protect your business with our broad-based security curriculum that includes the latest in skill-building and vendor-specific training from Cisco, Microsoft, SonicWALL, and Foundstone. (TRAINING GUIDE) VIEW ABSTRACT | GO TO

Spanning Tree Protocol Essentials for the CCNA Exam by Global Knowledge November 2009 - (Free Research) The Spanning Tree Protocol (STP) was developed to solve the problems caused by loops in a bridged, or switched, topology. Read this paper for useful knowledge of the Spanning Tree Protocol - knowledge that will be useful for the CCNA exam. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP ROI through the Care and Nurturing of SAP End Users by SAP America, Inc. April 2010 - (Free Research) This paper reveals how continuous end user training can reduce costs and increase returns on SAP investments. It includes a detailed "end user maturity model" by which clients can assess the expertise levels of their SAP end user base. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From Development to Production: Streamlining SharePoint Deployment with DocAve® Deployment Manager by AvePoint, Inc. June 2009 - (Free Research) This document examines the capabilities of DocAve Deployment Manager and offers tips and guidance to help streamline the SharePoint deployment process while maintaining the integrity of all SharePoint staging instances. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales Intelligence: The Secret to Sales Nirvana by IBM January 2009 - (Free Research) Read this paper to learn about sales intelligence-- the external sources of information that a company uses to enhance sales force effectiveness. This Aberdeen Group report offers tips from best-in-class companies, including best practices related to data quality, sales force automation, and CRM solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Facilities IT Handbook, Ch 4 - Data Center Design and Build Out by Dell, Inc. and Intel August 2009 - (Free Research) A successful data center construction or renovation project requires managers to carefully follow each phase of the process - design, construction, review and acceptance. Read this eBook Chapter to learn more. (EBOOK) VIEW ABSTRACT | GO TO

Management Excellence: Leveraging Technology and Techniques by Oracle Corporation November 2008 - (Free Research) One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Extending ERP: A Buyer's Guide to ERP Versus Best of Breed Decisions by SAP America, Inc. November 2006 - (Free Research) This Aberdeen report explains the important functions of ERP and strategies for deriving more and better business value from their implementations. (BOOK) VIEW ABSTRACT | GO TO

Driving Effective Quality for Enterprise Applications by SAP America, Inc. June 2010 - (Free Research) This white paper defines drivers for a software quality and testing framework, key elements for a well-structured testing strategy, and pressures to enable adoption, as well as the benefits of test automation in conjunction with quality life-cycle practices and organizational strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Build Forge Value Estimator by IBM May 2010 - (Free Research) Check out this estimator to determine the value automation can provide to your organization. It takes just two minutes and a few key inputs. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Telepresence: Reengineering Business Collaboration by TANDBERG, now part of Cisco December 2009 - (Free Research) This whitepaper discusses what the drivers are for telepresence; why traditional collaboration technology is losing its way; and how telepresence is revolutionizing the way people conduct business today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide for Building Productive, Collaboration Environments in SMBs by Dell, Inc. and Intel March 2010 - (Free Research) This paper outlines the benefits and challenges of collaboration. It offers a guide to implementing an integrated collaboration environment based on Microsoft SharePoint and Dell servers with Intel processors that is designed for performance, availability, and the changing requirements of an SMB poised for growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preparing to Stay in Business - Storage Continuity Critical in 24-Hour World by CDW Corporation September 2009 - (Free Research) You probably think it couldn't happen to you, but disastrous events occur more often than not. Perhaps not a hurricane or earthquake or malicious attack, but there are potential risks for every business. Developing a solid data-recovery plan can keep your business up and running in the event of a disaster or other unfortunate event. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Economist: In search of clarity - Unraveling the complexities of executive decision-making by SAP America, Inc. September 2007 - (Free Research) Decision-making by companies has enormous room to improve both in terms of efficiency and quality; it will have to for companies to keep pace in an increasingly competitive global business environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization Performance of SAP® ERP on the Intel® Xeon® Processor 7500 Series with VMware by Intel May 2010 - (Free Research) Intel® Xeon® processor 7500 series-based servers offer extraordinary new value for virtualizing SAP solutions. They deliver near-native performance for applications running in virtual machines, while providing levels of reliability and scalability never before seen in industry-standard servers. Read this white paper to learn more! (WHITE PAPER) GO TO WHITE PAPER

ERP in the Midmarket 2009 by SAP America, Inc. March 2010 - (Free Research) Faced with increasing complexity, Best-in-Class mid-size companies look to ERP solutions to drive more value by standardizing, streamlining, and automating business processes while providing the visibility they need to make well-informed decisions quickly and efficiently. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting ERP For Your Defense Manufacturing Business by IFS March 2010 - (Free Research) Learn to select ERP for Aerospace and Defense Manufacturing, including requirements like PBL, government reporting, and government-owned inventory management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Power of Virtualization: Consolidated Management Automation by Dell and VMware May 2010 - (Free Research) Virtualization is one of the hottest topics in enterprise computing today, with advocates promoting benefits including improved business efficiency, cost savings, and mission-critical data and application protection. In this note, we examine opportunities to leverage virtualization to automate consolidation and systems management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Monitor and Measure Professional Services by GoToAssist October 2008 - (Free Research) This new SPI white paper provides guidance on developing an effective strategy for monitoring, measuring and managing your professional services organisation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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