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10 Simple Steps to ITIL Network Compliance by Netcordia
October 2008 - (Free Research) ITIL is emerging as the standard way of managing IT service delivery; the latest Version 3 has extended this, aligning service design, development, and delivery more closely with business goals.
Taking the Guesswork out of ITIL by Netuitive, Inc.
October 2008 - (Free Research) ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services.
ITIL Now - A Stepped Approach by Numara Software
April 2008 - (Free Research) Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.
ITIL: An Indispensable Guide by matrix42
June 2008 - (Free Research) matrix42’s Empirum allows the complete and centralized administration of all PCs, servers, configurations and software assets for both Windows and Linux environments.
Accelerate ITIL Initiatives by Bomgar Corporation
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March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.
Data Center Automation and Virtualization by CA
November 2008 - (Free Research) This webcast will provide insight on how to Gain Confidence and Control with Service Management and how IT can provide greater business value.
Quest MessageStats™ by Quest Software
Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.
Redefining the Performance Management Process by Netuitive, Inc.
October 2008 - (Free Research) The key to addressing the entire performance management challenge is to start with the fundamentals – the way baselines and thresholds are handled.
ITIL Best Practices for IT and Business Alignment by Hewlett-Packard Company
July 2008 - (Free Research) ITIL provides frameworks for both the organization of ITSM and a cohesive set of best practices. Read this paper to learn how your organization can improve service support, reduce complexity and overcome limited budgets and increased customer demands.
Accelerating BSM Adoption by Netuitive, Inc.
October 2008 - (Free Research) Netuitive’s solution is designed to leverage prior investments and seamlessly integrates with existing monitoring agents, event consoles, asset inventories and service modeling tools.
Realizing ITIL V3: Top Technologies to Drive Value by Hewlett-Packard Company
June 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.
CA eHealth® Simplifies Performance Management by CA
October 2008 - (Free Research) CA eHealth NPM integrates with other CA network, database and application management solutions, agents and third-party products to provide rapid problem identification and resolution and proactive service assurance across multivendor.
Focus on Core Business: Avis Germany Case Study by matrix42
September 2008 - (Free Research) This case study examines the how's and why's Avis Germany selected a metrix42 solution to fully centralize all their IT infrastructure management.
Bringing Automation to the Data Center by CA
October 2008 - (Free Research) A number of factors have emerged that clearly demonstrate the requirement for a more holistic approach to data center management.
Architecting High Performance eCommerce Platforms by Azul Systems, Inc
May 2008 - (Free Research) This paper outlines the primary steps to building successful eCommerce architectures which include understanding the business drivers and IT challenges, creating a demand model and translating and incorporating both into the eCommerce architecture.
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