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Your search for keyword: ITIL Approach To Service Management returned 352 results.
 
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Topics Related to Your Search

IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Availability, Performance and Problem Management | Change and Configuration Management | Software Configuration Management (SCM) | Application Lifecycle Management(ALM) | Application Management and Maintenance | Enterprise Systems Management | Business Process Management (BPM) | Data and Application Distribution | Testing and Analysis

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ITIL Now - A Stepped Approach by Numara Software

April 2008 - (Free Research) Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ITIL Best Practices for IT and Business Alignment by Hewlett-Packard Company

July 2008 - (Free Research) ITIL provides frameworks for both the organization of ITSM and a cohesive set of best practices. Read this paper to learn how your organization can improve service support, reduce complexity and overcome limited budgets and increased customer demands.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Key Strategies for Successful Customer CMDB Implementations by Hewlett-Packard Company

August 2008 - (Free Research) To meet the increasing pressures of high availability and performance requirements, many IT groups are adopting IT Service Management ITSM, and change and configuration management CCM strategies. This paper lays out successful approaches.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking the Guesswork out of ITIL by Netuitive, Inc.

October 2008 - (Free Research) ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating BSM Adoption by Netuitive, Inc.

October 2008 - (Free Research) Netuitive’s solution is designed to leverage prior investments and seamlessly integrates with existing monitoring agents, event consoles, asset inventories and service modeling tools.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Oracle leverages ITIL v3 to Help Customers Upgrade with Confidence by Oracle Corporation

April 2008 - (Free Research) Hear from Saleem Haque, Vice President of Delivery for Advanced Customer Services about how ITIL methodologies, combined with Oracle best practices and unique tools are simplifying the upgrade process for their customers.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

10 Simple Steps to ITIL Network Compliance by Netcordia

October 2008 - (Free Research) ITIL is emerging as the standard way of managing IT service delivery; the latest Version 3 has extended this, aligning service design, development, and delivery more closely with business goals.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Monitoring: Best Practices for Application Performance by AVIcode, Inc.

January 2008 - (Free Research) This white paper explores how to optimize application availability and reliability through an always on approach to application monitoring that combines reactive and proactive techniques.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

IT Process Automation - Improve Processes with ITIL-ITSM Six Sigma or COBIT by Opalis Software, Inc.

June 2008 - (Free Research) Orchestrating the IT infrastructure to meet the needs of the business is central to delivering on the promise of IT Process Automation (ITPA). This article examines the processes that will help your organization improve your IT processes.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

ITIL: An Indispensable Guide by matrix42

June 2008 - (Free Research) matrix42’s Empirum allows the complete and centralized administration of all PCs, servers, configurations and software assets for both Windows and Linux environments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing ITIL V3: Top Technologies to Drive Value by Hewlett-Packard Company

June 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA in Any Economic Climate: Adopting a Lifecycle Approach to Software Quality Management by IBM

August 2008 - (Free Research) This paper explains how organizations are adopting new approaches such as Service Oriented Architecture (SOA) as a way to create agile reusable business services that are intended to help them respond to rapid changes and business opportunities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Focus on Core Business: Avis Germany Case Study by matrix42

September 2008 - (Free Research) This case study examines the how's and why's Avis Germany selected a metrix42 solution to fully centralize all their IT infrastructure management.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Reliance for Smarts: Automated Performance Remediation for EMC Smarts Environments by Univa UD

October 2008 - (Free Research) Read this paper to learn how Reliance extends CAIL’s Application Performance Factory (APF) to automate performance remediation for applications managed by EMC Smarts.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Stewardship- A Tool-based Approach to Reduce Manual Effort and Increase Productivity by Cognizant Technology Solutions

August 2008 - (Free Research) This Webcast details how to implement effective data management with a repeatable and consistent approach for developing standards, policies and plans. Learn how to reduce the manual effort involved in data management with effective data stewardship.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Redefining the Performance Management Process by Netuitive, Inc.

October 2008 - (Free Research) The key to addressing the entire performance management challenge is to start with the fundamentals – the way baselines and thresholds are handled.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Netuitive SI: Automated Performance Knowledge for Improved Systems Managementv by Netuitive, Inc.

October 2008 - (Free Research) Netuitive SI is a performance analysis tool that improves productivity while preserving user investment in infrastructure management tools like BMC PATROL and NetIQ AppManager.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Customer Services Resource Center by Oracle Corporation

April 2008 - (Free Research) This Oracle customer resource center is designed to help you learn about best practices and cost-effective ways to simplify the upgrade process for Oracle Database. Simplify your upgrade challenges, no matter what stage you're at in the upgrade process.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc.

August 2008 - (Free Research) This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Virtual Machines: The "Best of VMworld" Approach by Marathon Technologies

August 2008 - (Free Research) Protecting virtual machines in this environment is essential but protecting virtual environments from unplanned downtime is a different matter. This white paper explores a completely new approach to availability for virtual machines. Download now.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Jumpstart Your Windows Vista Migration With Enteo Client Lifecycle Management From FrontRange Solutions by FrontRange Solutions Inc

July 2008 - (Free Research) This whitepaper serves as a guideline for Vista migration projects, highlights the key challenges and cautions and outlines an ideal approach to successfully migrate to Windows Vista.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase PowerDesigner 15.0 by Sybase, Inc.

March 2008 - (Free Research) The industry leading data modeling tool and an enterprise modeling and design solution, PowerDesigner, helps implement effective enterprise architecture and brings powerful models to create and manage your IT infrastructure.
(DEMO) VIEW ABSTRACT | GO TO DEMO

What's Good for Security Is Good for Operations: Why Configuration Assessment Followed by Change Auditing Is Key to Operational Stability by Tripwire, Inc.

July 2008 - (Free Research) Discover why configuration assessment followed by change auditing is key for operational stability, and that gaining visibility into all change to IT systems is the first step toward employing best practices across the organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pocket E-Guide - Managed Services: Leveraging Market Trends to Build High Margin Services by Zenith Infotech

September 2008 - (Free Research) With the continued evolution of the IT industry, Channel Professionals have rightly identified managed services as a way to offer timely, valuable services with attractive margins. This E-guide is a useful read for any Channel Professional interested in managed services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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