Foglight - Application Management to Unify IT and the Business by Quest Software. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software.
		Research Listing: Moving beyond the Spreadsheet: Unlocking the Latest Technologies to Drive Performance-Based Management by Actuate. Read this whitepaper to explore how a comprehensive performance management solution brings together the individual threads of organizations to form a complete picture without more... >> Discover more offerings from Actuate.
		BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks. BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, more... >> Discover more offerings from F5 Networks.

Topics Related to Your Search

IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Availability, Performance and Problem Management | Change and Configuration Management | Software Configuration Management (SCM) | Application Management and Maintenance | Application Lifecycle Management(ALM) | Enterprise Systems Management | Business Process Management (BPM) | Business Intelligence Solutions | Virtualization

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Taking the Guesswork out of ITIL by Netuitive, Inc. October 2008 - (Free Research) ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Simple Steps to ITIL Network Compliance by Netcordia October 2008 - (Free Research) ITIL is emerging as the standard way of managing IT service delivery; the latest Version 3 has extended this, aligning service design, development, and delivery more closely with business goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company) March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

IT Process Automation - Improve Processes with ITIL-ITSM Six Sigma or COBIT by Opalis Software, Inc. June 2008 - (Free Research) Orchestrating the IT infrastructure to meet the needs of the business is central to delivering on the promise of IT Process Automation (ITPA). This article examines the processes that will help your organization improve your IT processes. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

ITIL Now - A Stepped Approach by Numara Software April 2008 - (Free Research) Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ITIL Best Practices for IT and Business Alignment by Hewlett-Packard Company July 2008 - (Free Research) ITIL provides frameworks for both the organization of ITSM and a cohesive set of best practices. Read this paper to learn how your organization can improve service support, reduce complexity and overcome limited budgets and increased customer demands. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing ITIL V3: Top Technologies to Drive Value by Hewlett-Packard Company June 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL: An Indispensable Guide by matrix42 June 2008 - (Free Research) matrix42’s Empirum allows the complete and centralized administration of all PCs, servers, configurations and software assets for both Windows and Linux environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Oracle leverages ITIL v3 to Help Customers Upgrade with Confidence by Oracle Corporation April 2008 - (Free Research) Hear from Saleem Haque, Vice President of Delivery for Advanced Customer Services about how ITIL methodologies, combined with Oracle best practices and unique tools are simplifying the upgrade process for their customers. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Focus on Core Business: Avis Germany Case Study by matrix42 September 2008 - (Free Research) This case study examines the how's and why's Avis Germany selected a metrix42 solution to fully centralize all their IT infrastructure management. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Reliance for Smarts: Automated Performance Remediation for EMC Smarts Environments by Univa UD October 2008 - (Free Research) Read this paper to learn how Reliance extends CAIL’s Application Performance Factory (APF) to automate performance remediation for applications managed by EMC Smarts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating BSM Adoption by Netuitive, Inc. October 2008 - (Free Research) Netuitive’s solution is designed to leverage prior investments and seamlessly integrates with existing monitoring agents, event consoles, asset inventories and service modeling tools. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Redefining the Performance Management Process by Netuitive, Inc. October 2008 - (Free Research) The key to addressing the entire performance management challenge is to start with the fundamentals – the way baselines and thresholds are handled. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Netuitive SI: Automated Performance Knowledge for Improved Systems Managementv by Netuitive, Inc. October 2008 - (Free Research) Netuitive SI is a performance analysis tool that improves productivity while preserving user investment in infrastructure management tools like BMC PATROL and NetIQ AppManager. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc. August 2008 - (Free Research) This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase PowerDesigner 15.0 by Sybase, Inc. March 2008 - (Free Research) The industry leading data modeling tool and an enterprise modeling and design solution, PowerDesigner, helps implement effective enterprise architecture and brings powerful models to create and manage your IT infrastructure. (DEMO) VIEW ABSTRACT | GO TO DEMO

What's Good for Security Is Good for Operations: Why Configuration Assessment Followed by Change Auditing Is Key to Operational Stability by Tripwire, Inc. July 2008 - (Free Research) Discover why configuration assessment followed by change auditing is key for operational stability, and that gaining visibility into all change to IT systems is the first step toward employing best practices across the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pocket E-Guide - Managed Services: Leveraging Market Trends to Build High Margin Services by Zenith Infotech September 2008 - (Free Research) With the continued evolution of the IT industry, Channel Professionals have rightly identified managed services as a way to offer timely, valuable services with attractive margins. This E-guide is a useful read for any Channel Professional interested in managed services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

NAC at the Endpoint: Control Your Network through Device Compliance by Sophos Inc. July 2008 - (Free Research) This white paper examines the control plane strategy, interoperability success and networking dividends delivered by Ciena's CoreDirector intelligent networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing Availability of IT Infrastructure with Virtualization and Fault Tolerant Servers by Marathon Technologies July 2008 - (Free Research) This document explains use of range of off-the-shelf technologies to enhance the availability and reliability of IT infrastructure in existing installations without necessarily needing to install new hardware. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Key Strategies for Successful Customer CMDB Implementations by Hewlett-Packard Company August 2008 - (Free Research) To meet the increasing pressures of high availability and performance requirements, many IT groups are adopting IT Service Management ITSM, and change and configuration management CCM strategies. This paper lays out successful approaches. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave: Service Desk Management Tools, Q2 2008 by Hewlett-Packard Company April 2008 - (Free Research) This Forrester research brief reviews the strengths and weaknesses of top service desk management tool vendors like HP, CA, IBM, and BMC. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Emerging IT Shift towards Business Service Automation by Hewlett-Packard Company May 2008 - (Free Research) This IDC white paper highlights the benefits of IT business service automation (BSA) and how it’s driving business initiatives such as compliance management, lower operation costs and higher business service availability. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Prevent Garbage-In, Garbage-Out in Your CMDB. Real-World Best Practices from by Hewlett-Packard Company September 2008 - (Free Research) CMDB is not a silver bullet for managing application complexity-so, how do you prevent garbage-in garbage-out? This webcast uses real-life examples to show you how to create a solid, unified foundation that supports dependency mapping. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Architecting High Performance eCommerce Platforms by Azul Systems, Inc May 2008 - (Free Research) This paper outlines the primary steps to building successful eCommerce architectures which include understanding the business drivers and IT challenges, creating a demand model and translating and incorporating both into the eCommerce architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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