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Change and Configuration Management | Application Lifecycle Management(ALM) | Software Configuration Management (SCM) | Data and Application Distribution | Business Process Management (BPM) | Application Management and Maintenance | Testing and Analysis | Software Components | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Customer Service (General)

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Oracle Customer Services Resource Center by Oracle Corporation April 2008 - (Free Research) This Oracle customer resource center is designed to help you learn about best practices and cost-effective ways to simplify the upgrade process for Oracle Database. Simplify your upgrade challenges, no matter what stage you're at in the upgrade process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Case for Business Mashups (On Demand Webcast) by SERENA Software, Inc. June 2008 - (Free Research) A business mashup is a web application that combines data from more than one source into a single integrated tool. View this Webcast to learn how to build them and what types of businesses currently employ them. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Register to Access the Gartner Report: Magic Quadrant for Software Change and Configuration Management for Distributed Platforms, 2008 by SERENA Software, Inc. June 2008 - (Free Research) If you need an objective view of the vendors and tools that comprise the SCCM market, read Gartner's Magic Quadrant report for an analysis of the leaders in this market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dimensions Is Fast! How Fast? Try 60 Times Faster! (Dimensions CM versus Subversion) by SERENA Software, Inc. June 2008 - (Free Research) Not only is Serena Dimensions CM the industry's "most capable software change and configuration management tool", it is also the fastest. That's because it's built for speed, delivering the superior performance that teams need to accomplish their development tasks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Case for Business Mashups by SERENA Software, Inc. June 2008 - (Free Research) A business mashup is a web application that combines data from more than one source into a single integrated tool. They allow organizations to increase productivity by automating current processes, better coordinating work between systems, groups, and people, and enabling collaboration across organizations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Release Management: Bridging the IT Operations/Applications Development Divide by SERENA Software, Inc. April 2008 - (Free Research) This whitepaper discusses Release Management, a newcomer to IT formal disciplines. Fueled by complex business, technical and organizational environments, it's bridging the divide between Applications Development and IT Operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Release Management: Bridging the IT Operations / Applications Development Divide by SERENA Software, Inc. April 2008 - (Free Research) This Webinar discusses Release Management, a newcomer to IT formal disciplines. Fueled by complex business, technical and organizational environments, it's bridging the divide between Applications Development and IT Operations. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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