Foglight - Application Management to Unify IT and the Business by Quest Software. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software.
		BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks. BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, more... >> Discover more offerings from F5 Networks.

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IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Availability, Performance and Problem Management | Change and Configuration Management | Software Configuration Management (SCM) | Business Intelligence Solutions | Enterprise Systems Management | Application Management and Maintenance | Application Lifecycle Management(ALM) | Virtualization | Business Process Management (BPM)

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Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company) March 01, 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

IT Process Automation - Improve Processes with ITIL-ITSM Six Sigma or COBIT by Opalis Software, Inc. June 2008 - (Free Research) Orchestrating the IT infrastructure to meet the needs of the business is central to delivering on the promise of IT Process Automation (ITPA). This article examines the processes that will help your organization improve your IT processes. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

ITIL Now - A Stepped Approach by Numara Software April 2008 - (Free Research) Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

10 Simple Steps to ITIL Network Compliance by Netcordia October 2008 - (Free Research) ITIL is emerging as the standard way of managing IT service delivery; the latest Version 3 has extended this, aligning service design, development, and delivery more closely with business goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL: An Indispensable Guide by matrix42 June 2008 - (Free Research) matrix42’s Empirum allows the complete and centralized administration of all PCs, servers, configurations and software assets for both Windows and Linux environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical Configuration Management: CMDB You Can Do Right Now! by Numara Software April 2008 - (Free Research) In this webcast from Numara Software industry leaders will teach you how to adopt Configuration Management best practices. The Configuration Management Database (CMDB) System concept, and the ITIL will also be discussed. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Changing Face of Network Management by CA April 2008 - (Free Research) Automated network change and configuration management tools provide numerous benefits. Independent NCCM tools, however, are not enough on their own. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Oracle leverages ITIL v3 to Help Customers Upgrade with Confidence by Oracle Corporation April 2008 - (Free Research) Hear from Saleem Haque, Vice President of Delivery for Advanced Customer Services about how ITIL methodologies, combined with Oracle best practices and unique tools are simplifying the upgrade process for their customers. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Focus on Core Business: Avis Germany Case Study by matrix42 September 2008 - (Free Research) This case study examines the how's and why's Avis Germany selected a metrix42 solution to fully centralize all their IT infrastructure management. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Reliance for Smarts: Automated Performance Remediation for EMC Smarts Environments by Univa UD October 2008 - (Free Research) Read this paper to learn how Reliance extends CAIL’s Application Performance Factory (APF) to automate performance remediation for applications managed by EMC Smarts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc. August 2008 - (Free Research) This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase PowerDesigner 15.0 by Sybase, Inc. March 2008 - (Free Research) The industry leading data modeling tool and an enterprise modeling and design solution, PowerDesigner, helps implement effective enterprise architecture and brings powerful models to create and manage your IT infrastructure. (DEMO) VIEW ABSTRACT | GO TO DEMO

Taking the Guesswork out of ITIL by Netuitive, Inc. October 2008 - (Free Research) ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What's Good for Security Is Good for Operations: Why Configuration Assessment Followed by Change Auditing Is Key to Operational Stability by Tripwire, Inc. July 2008 - (Free Research) Discover why configuration assessment followed by change auditing is key for operational stability, and that gaining visibility into all change to IT systems is the first step toward employing best practices across the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

NAC at the Endpoint: Control Your Network through Device Compliance by Sophos Inc. July 2008 - (Free Research) This white paper examines the control plane strategy, interoperability success and networking dividends delivered by Ciena's CoreDirector intelligent networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pocket E-Guide - Managed Services: Leveraging Market Trends to Build High Margin Services by Zenith Infotech September 2008 - (Free Research) With the continued evolution of the IT industry, Channel Professionals have rightly identified managed services as a way to offer timely, valuable services with attractive margins. This E-guide is a useful read for any Channel Professional interested in managed services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing Availability of IT Infrastructure with Virtualization and Fault Tolerant Servers by Marathon Technologies July 2008 - (Free Research) This document explains use of range of off-the-shelf technologies to enhance the availability and reliability of IT infrastructure in existing installations without necessarily needing to install new hardware. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices - Defining IT Success through the Service Catalog by newScale, Inc. October 2008 - (Free Research) This Webinar is for anyone embarking on a Service Catalog or ITIL initiative. Pink Elephant's ITSM guru Troy DuMoulin and newScale founder Rodrigo Flores will give you practical guidance on how to design and implement an IT Service Catalog accordi… (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Prevent Garbage-In, Garbage-Out in Your CMDB. Real-World Best Practices from by Hewlett-Packard Company September 2008 - (Free Research) CMDB is not a silver bullet for managing application complexity-so, how do you prevent garbage-in garbage-out? This webcast uses real-life examples to show you how to create a solid, unified foundation that supports dependency mapping. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Uniting IT with Business through ITSM: Oracle Leads the Charge by Oracle Corporation February 2008 - (Free Research) This report highlights Oracle’s Upgrade Management Service as a solution enabling organizations to unify business and IT with the shared goal of delivering value to the customer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Automation and Virtualization by CA November 2008 - (Free Research) This webcast will provide insight on how to Gain Confidence and Control with Service Management and how IT can provide greater business value. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Mitel Corporation: Realizing Maximum Benefits from SAP NetWeaver? by SEEBURGER, Inc. October 2008 - (Free Research) Learn how you can benefit from a solution to simplify the process of integrating business processes no matter what integration technology, industry standards, or communication protocols are being used. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Pilgrim’s Pride Cuts IT Costs of ConAgra Acquisition Using SEEBURGER to Speed B2B & SAP Integration by SEEBURGER, Inc. October 2008 - (Free Research) Read how SEEBURGER's B2B Gateway and SAP Connector reduced time to market and development costs for both the ConAgra IT integration and subsequent projects through its ability to eliminate hard coding within SAP as well as handle B2B and EAI design. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Microsoft Virtualization Fundamentals: Overview of the Microsoft Virtualization Vision by Microsoft October 2008 - (Free Research) This overview will explain the various type of virtualization, the benefits of management using System Center and how virtualization results in more efficient resource utilization and supports greater flexibility. (WEBCAST) GO TO WEBCAST

Application Virtualization Security Best Practices by Microsoft October 2008 - (Free Research) One of the biggest challenges today for infrastructure administrators is how to provide a secure, yet productive and supportable, environment. This white paper provides administrators with the starting place for designing security into the App-V infrastructure. (WHITE PAPER) GO TO WHITE PAPER

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